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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,951 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,951 reviews

August 19, 2021

I’ve been going to Klaben off and on for years. They’ve never disappointed me unlike some other dealerships. Top notch even though vehicles are hard to find right now More

by Saxon1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kulich
August 19, 2021

Steve Stephens and my salesmen Don Jacobs did a wonderful job.Don went out of his way to make buying experience a pleasure.Definitely would recommend Don. More

by rsoroka2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 18, 2021

Klaben Chrysler,Jeep,Dodge,Ram took very good care of me and my Dodge Charger when I had my driverside door mechanism repaired and fuel imissions recall taken care of. More

by Eric CHARGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

I had a great experience at Klaben in Kent! Gilbert was the best! So was Brian! They're not pushy and don't hassle you! They are there to help you! That's the way the experience should be! Don't waste your More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
August 18, 2021

I thought the service was good. My service was very courteous and explained everything very well. All of my services I’ve had done at Klaben have been done well. More

by dtrautman08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Kelly
August 16, 2021

No pressure Great experience definitely listened to my No pressure Great experience definitely listened to my wants and needs did not try to push me into something I couldn’t afford or didn’t need I wo More

by Jscaicco
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Carl Esker
August 16, 2021

It was easy to navigate and there was a good selection of vehicles. The sales people are very friendly as well. More

by Countypig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Corey Graham, Carl Esker
August 16, 2021

This is our 3rd car purchase from the team here and it’s always been a great process!!! Don and Carl were both super helpful, and I’m in love with my Jeep. More

by myersmp23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Carl Esker
August 16, 2021

We’ve returned to Klaben year after year because of exceptional service and selection! Carl Esker (and Mike Cooney from the Fir store) is the best!!! More

by Christine M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney (Ford), Christine Klaben, Corey Graham, Carl Esker
August 15, 2021

The sales part of the experience went very smoothly as Chris was very accommodating in working out all of the details before I came up to the dealership. I respected the fact that they had not taken advan More

by Cwrangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Chris, Thank you so much for taking my call on a Sunday. Your candid feedback is invaluable and has already been shared with our team members. While I am glad that overall you are happy with your experience, it is incumbent upon us to complete every step of the process with integrity and in the spirit of doing what is best for our customers. Our team members are trained and committed to providing a customer experience that sets us apart from the competition. In this instance we failed. I appreciate you being so amicable but it's important we recognize and take accountability for our failures as they allow us to improve moving forward. We remain at your service. Thanks, Tim Beane 330 673 3139 ext 506

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