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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,707 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,707 reviews

July 29, 2026

All around a great experience. All of the employees are easy to work with, flexible and very professional. More

by holly.vanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2026

I’ve specifically asked several times to not work with one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them More

by Jessgreer31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. I sincerely apologize for the frustration and disappointment you've experienced. It's especially concerning to hear that, despite your repeated requests not to work with a specific service advisor, those preferences were not honored. We understand how important it is for every customer to feel heard and treated with respect. I'm also sorry for the inconvenience surrounding your name change and for any communication that left you feeling rushed or pressured. We regret that what should have been a simple update added unnecessary stress to your visit. Additionally, I apologize that the complimentary car wash was not completed as requested. We understand how disappointing it is to look forward to that service only to feel your vehicle was returned in worse condition. Jessica, Thank you for taking the time to return my call and for giving me the opportunity to make things right. I truly enjoyed our conversation and appreciate the chance to address your concerns. I'm glad we were able to reach a resolution, and I hope this marks the beginning of many positive experiences with us moving forward. As I mentioned during our conversation, if there's ever anything you need, I—and the entire Klaben team—are here to help. Please don't hesitate to reach out to me directly. Thank you again for your time, your trust, and the opportunity to earn your business. Jeff Bryant 330-673-3139 ext 409

July 28, 2026

Dealership is clean, staff are friendly and accommodating. My wife and I have leased or purchased multiple vehicles from both the Ford and Chrysler branches and have always had great experience More

by josephmfortunato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2026

Ken was so an absolute pleasure to work with. He was extremely knowledgeable. We have been going to Klaben to several years now, and we have never been disappointed! More

by Sistabb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN FRANKLIN
July 27, 2026

This was a great experience as usual. Joe made sure everything was completed as expected More

by challenger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2026

First time customer, Josh was friendly and professional. Did a great job explaining what I needed to have done so my vehicle would have it's issue corrected. More

by mgburns14
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2026

I take my 2018 Journey to Klaben CJRD for all of my services ,even for oil changes. The work is always done right the first time and prices are always fair. My service advisor, Joe Hilliard, always kee More

by gibbskeith73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2026

I just can’t stop from coming back to Klaben. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. More

by Kingmatt8891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bevan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Josh was friendly, professional and helpful during recall service appointment! Thank you for making it an easy experience. More

by mjbeyersdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2026

Service was completed ahead of schedule, with no issues. All of the staff were very professional. More

by dogila19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.