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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,659 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,659 reviews

June 26, 2026

They made the process simple! I started my journey online & was ready to move on based on the information I saw. Ken reached out and showed me some different options that worked b More

by spahre.17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

We bought a new Pacifica for Sharon last month then I brought one of my employees in and she bought one then last week I bought one! 3 cars in 30 days. Why from Justin??? He goes the extra mile. After cl More

by Papa1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

Elizabeth Curry is very good at her job and will continue to go there for service. More

by keith90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Klaben Chrysler Jeep Dodge Ram responded

Keith, Thank you for taking the time to post a review regarding your recent visit. Your feedback is very important to us. Although your 4-Star review may describe a good experience, we obviously fell short in some way to deliver the level of experience you expect and deserve when you put your trust in the Klaben Team. I apologize for leaving you feeling anything less than completely satisfied. We share your feedback with our entire team and reflect on its content for use in coaching, counseling, and celebrating. Might I have a few more minutes of your time to gain additional insight? I was unable to find you in our database. My personal contact information is below. We appreciate your business, but more important to us are the relationships we stand to gain and maintain based on trust and confidence. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Jeff Ashley 330.673.3139 EXT 405 jashley@klaben.com

June 25, 2026

Great Service - Oil, filter, tire rotation, brake in both front and rear. Done right. Thanks. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

This was my first interaction with the Klaben service department. Ridge from the service center was so great with communication throughout the whole process keeping me updated. More

by kellyporter32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

EXTREMELY helpful, understanding and willing to work with me and my needs. Very good at providing education when needed about buying a car, and willing to help with repairs and work with me financially. More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

Been doing business with these folks for 17 years and they are the best in the business. The service staff (Ridge Hancock) does whatever it takes to assist the customer in all service inquiries. Gr More

by gary chack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

I have had fantastic experiences, at this point I can’t even remember how many, leasing our vehicles at the dealership, all thanks to Justin! From the first time we walked into Klaben and onto the lot, he More

by sandyzubal
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

Received great customer sales service while purchasing a vehicle in June 2026. Justin did an excellent job in answering questions and addressing any issues. Worked with Joby in finance to close the deal. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2026

3rd vehicle through Justin and Klaben, wouldn’t go anywhere else! Justin is amazing to work with every time, highly recommend! More

by jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.