Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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All around a great experience. All of the employees are easy to work with, flexible and very professional. All of the employees are easy to work with, flexible and very professional. More
I’ve specifically asked several times to not work with one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them of this again. Ridge has been so rude to me in the past that the only reason I continue to go there for service of my Jeep is because I have the oil change package that I’m given a hard time about using every time I go there. This time was because I got married and changed my name. They made me drive to the dealership to update my name there and got mad at me for not returning immediately upon recieving the call that my car was ready when I told them that I had errands to run with my husband. Also please quit getting my hopes up about the car wash included in service if you always are going to return my car looking 10x dirtier than I dropped it off and I can literally blow off dirt and have it be cleaner. I know you aren’t washing it. So beyond frustrated More
Dealership is clean, staff are friendly and accommodating. My wife and I have leased or purchased multiple vehicles from both the Ford and Chrysler branches and have always had great experience accommodating. My wife and I have leased or purchased multiple vehicles from both the Ford and Chrysler branches and have always had great experiences with both sales and service staff. More
Ken was so an absolute pleasure to work with. He was extremely knowledgeable. We have been going to Klaben to several years now, and we have never been disappointed! He was extremely knowledgeable. We have been going to Klaben to several years now, and we have never been disappointed! More
This was a great experience as usual. Joe made sure everything was completed as expected Joe made sure everything was completed as expected More
First time customer, Josh was friendly and professional. Did a great job explaining what I needed to have done so my vehicle would have it's issue corrected. Did a great job explaining what I needed to have done so my vehicle would have it's issue corrected. More
I take my 2018 Journey to Klaben CJRD for all of my services ,even for oil changes. The work is always done right the first time and prices are always fair. My service advisor, Joe Hilliard, always kee services ,even for oil changes. The work is always done right the first time and prices are always fair. My service advisor, Joe Hilliard, always keeps me informed about the work and lets me know what is needed in the future. I always feel like I’m in good hands there. Thank you Joe for always listening and looking out for me. More
I just can’t stop from coming back to Klaben. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. More
Josh was friendly, professional and helpful during recall service appointment! Thank you for making it an easy experience. service appointment! Thank you for making it an easy experience. More
Service was completed ahead of schedule, with no issues. All of the staff were very professional. All of the staff were very professional. More




















































