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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,926 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,926 reviews

September 04, 2020

We worked with Justin. He was very professional and provided us with great customer service. He was very knowledgeable on the Jeep we purchased. Thanks Justin! More

by dnulanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

This was a very positive experience from the start to finish. The service personnel worked very closely with me so I knew of all the options. Also, was shown all the features on the vehicle. More

by JEAB12972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

We have been dealing with Klaben for 20 years. Justin Bolin has been our salesmen since day 1. He makes sure we get the best service and deal. More

by JGROVES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Able to get my car in right away for service and the work was completed in one day. Always very accomodating. Will always recommend Klaben Dodge for service. More

by turczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

My experience was worth never coming back again! I felt punished for the mistakes of techs anddddddd I left with an issue I didn’t have!!! More

by shandresegiddings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Rafferty
Sep 14, 2020 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide a review of your recent visit to our service facility. I apologize for us putting you in a position of being less than completely satisfied and with a desire to go elsewhere for your vehicle service needs. That was not our intention and there is no excuse for it. I also want to thank you for the time taken on the phone to further explain the details of your service visit. Your input goes a long way in helping us to correct process failures such as the one you experienced. But even more I appreciate you giving us the opportunity to address the issues still existing with your vehicle and allowing us to indicate that we truly do appreciate you and your business. We trust that your vehicle is operating as designed and there are no further issues relating to your visit. If you have any future service needs we are here for you and remain at your service. Again, I apologize for your experience and appreciate the opportunity to correct as necessary. Todd Bamm, tbamm@klaben .com, 330-673-3139 ext 407.

September 03, 2020

Klaben is a great dealership!! We have purchased cars, jeeps, vans, and a truck from Klaben. Don Jacobs is a rock star!! He is the best salesman!! More

by Taylor8708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

My service advisor, Joe always seems to ask about car care questions that I don't think of. So glad he is looking out for my safety and well being. More

by happy owner
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Fast and friendly! Easy to to do business with got back to me fast answered all of my questions quickly.. got me out of my crappy lease into a new car. More

by aacpipes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
August 31, 2020

I had a great experience with John and the Dodge dealership. They were very helpful and answered all my questions about the dodge ram trucks. More

by Ccross34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Kim Devlin
August 31, 2020

Chris was very pleasant to work with . We called and Chris was very pleasant to work with . We called and told him what we were looking for and he sent us 4 different trucks. Originally we decided on a More

by Jensquibb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
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