Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service Everyone did a great job in finding me the perfect car!! They were not only helpful, but friendly throughout the entire process. They truly wanted t Everyone did a great job in finding me the perfect car!! They were not only helpful, but friendly throughout the entire process. They truly wanted to make me happy with my decision and never pressured me to make a decision I would be unhappy with! More
Perfect! Sales staff and all employees at Klaben have been the best since leasing from them over 6 years ago! I recommend all to visit Rich Klaben’s dealership Sales staff and all employees at Klaben have been the best since leasing from them over 6 years ago! I recommend all to visit Rich Klaben’s dealerships for the best buying experience. Hats off to Carl Esker, A-1 service. More
Excellent service, great reward program, helpful, courteous, kind and respectfull. Hours are convenient. Complementary wash is great. Affordable oil changes w service, great reward program, helpful, courteous, kind and respectfull. Hours are convenient. Complementary wash is great. Affordable oil changes with the rewards program. Thank you More
Love my new Jeep!!! Found the exact vehicle I was looking for. Had the easiest car buying experience ever. Got a fair price for my trade. Could not be more satisfied! Found the exact vehicle I was looking for. Had the easiest car buying experience ever. Got a fair price for my trade. Could not be more satisfied! More
Excellent Service From Klaben's awesome service advisor team, to the clean and welcoming waiting room, you can't go wrong having your car serviced with people you can t From Klaben's awesome service advisor team, to the clean and welcoming waiting room, you can't go wrong having your car serviced with people you can trust ... More
My first new car Very easy and no pressure. John Coco made me feel very comfortable and at easy. I love my new Jeep and will be back. Thank you John. Very easy and no pressure. John Coco made me feel very comfortable and at easy. I love my new Jeep and will be back. Thank you John. More
Excellent and friendly This isn't my first time dealing with Klaben. They do whatever they can to get you exactly what you want. A great pleasure to talk to and deal with. This isn't my first time dealing with Klaben. They do whatever they can to get you exactly what you want. A great pleasure to talk to and deal with. More
Multiple warranty issues Jeanette from Chrysler was wonderful! She called when she said she would, meticulous follow up and helped me through a host of problems. She always ma Jeanette from Chrysler was wonderful! She called when she said she would, meticulous follow up and helped me through a host of problems. She always maintained a happy and funny demeanor. Matt-Service Manager I thought when I had to schedule and appointment with him that he would blow off my concerns especially when I had trouble duplicating the problem. Boy was I wrong! Not only was he able to ID the problem, he pointed out another aspect of it that I was afraid to bring up. Very pleasant and easy to work with. Corey Graham-Service Adviser Corey always greeted me with a smile. Had transportation or rental available when he promised it. He fielded many phone calls from me and was always pleasant and quick with a laugh. Never looked at me like I had a screw loose (even though he may have thought so) when I told him the problems I kept having. Tina Kelly-Service Advisor Only dealt with her twice, but she was fun and put a rush on getting me out of there when she realized I had just come off a 12 hour night shift. Sent transportation when promised. Transportation female-So sorry I keep forgetting her name. Picked me up on time, every time. Very pleasant and easy with conversation. Her driving was good and she never made me nervous. More
Fast and friendly I called for an appt to have a recall done, they had me in within a day, and took only 3 hrs to finish up. I called for an appt to have a recall done, they had me in within a day, and took only 3 hrs to finish up. More
New truck shopping I was very happy with everyone who helped us buy our new Ram 2500 we love our truck and are happy with the deal we made and all without haggling for a I was very happy with everyone who helped us buy our new Ram 2500 we love our truck and are happy with the deal we made and all without haggling for a good deal thanks to Steve he really took good care of us!! More