
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Don really went above and beyond to ensure I had a satisfactory experience and was completely satisfied with my new Jeep Compass! I greatly appreciate the assistance from their entire team. Thank you! satisfactory experience and was completely satisfied with my new Jeep Compass! I greatly appreciate the assistance from their entire team. Thank you!!!🐐 More
It was very good. Will do more business with them in the future. Nice people. Very clean place. Cars are great. Well worth the trip up there for my 2020 Ram future. Nice people. Very clean place. Cars are great. Well worth the trip up there for my 2020 Ram More
This was our first visit 2 klaben Chrysler Jeep Dodge Ram dealership. My wife and I were very pleased with the sales representative, Chris Hamilton, and the dealership on a whole. We also visited a number of dealership. My wife and I were very pleased with the sales representative, Chris Hamilton, and the dealership on a whole. We also visited a number of other dealerships, but in the end struck a deal with Klaben Jeep. The sales team worked with us to find the best fit 4 our needs. I highly recommend this dealership. More
The Service Center was quick to get me an appointment to have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be con have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be contacted in the next 48 hours. That was two weeks ago!!!!! I have called and was then told I would be contacted in 24 hrs. That was one week ago. I truly like the vehicle I purchased from your dealership! Here I am 8 months later, and have been told that the engine must be replaced, and have not heard from the service people. This is now making me wonder if Klaben has a problem with the vehicles they sell. After 8 short months, aprox. 10,000 miles, and the engine must be replaced. An extended warranty was not "able to be offered" according to sales because the vehicle was manufactured in Canada. (My lesson learned: If no extended warranty is offered for such a reason...….run like xxxx out of there. Yes, I am frustrated A LOT right now. UPDATE! AFTER MEETING AND TALKING WITH STEVE STEPHENS AND NICK BRANDT, ISSUES WERE RESOLVED VERY WELL! THANK YOU KLABEN FOR TRULY PUTTING CUSTOMER SATISFACTION FIRST! THANK YOU ALSO TO MR. KLABEN FOR TAKING CONTROL OF THIS SITUATION! More
I am so pleased with my new 2020 Jeep Cherokee Trail Hawk! The whole Klaben team was a pleasure to work with. The entire process was smooth from start to finish. Special thanks to John Coco, Steve Steph Hawk! The whole Klaben team was a pleasure to work with. The entire process was smooth from start to finish. Special thanks to John Coco, Steve Stephens and Kim Devlin for all their hard work, attention to detail and getting me into the perfect vehicle at the right price. I have purchased/leased numerous vehicles and this was absolutely the best buying experience ever. I would definitely recommend this dealership! More
Efficient and Kind Working with Gilbert was a pleasure. We stopped in after going to a different Jeep dealer and asking what he thought of a deal. It seemed too good to Working with Gilbert was a pleasure. We stopped in after going to a different Jeep dealer and asking what he thought of a deal. It seemed too good to be true, told us it was too good to be true and low and behold, it was! Gilbert put us in a Jeep Grand Cherokee that matched what we were looking for and sent us on a test drive. Next business day I gave him a call and we set up a time to come in and get the vehicle on lease. When we showed up to meet with Gilbert he had the vehicle detailed and gassed up. We walked in, he met us, took us to look over the vehicle, and then we went to paperwork. I've had some interesting experiences with dealerships but I'd go back to Gilbert in a heartbeat if I was looking for another vehicle on their lot. I cannot remember who we met with in finance but they were also very quick. I think we only spent an hour to an hour and a half at the dealer which is about 3 hours less than I spent when I got my truck at a different dealer. Long story short I would rate my experience 10/10. More
Great guy! Very helpful and answered all of our questions. Will definitely recommend to our friends. Thank you very much for the Jeep we love it questions. Will definitely recommend to our friends. Thank you very much for the Jeep we love it More
They always do a great job working on our jeeps and they are not over priced. They have even added coupons for the work as more of a discount. are not over priced. They have even added coupons for the work as more of a discount. More

Carl was great to deal with. He listened to all our concerns and answered all our questions. This is my third lease with Klaben and Carl made it the best experience that we could ask for. concerns and answered all our questions. This is my third lease with Klaben and Carl made it the best experience that we could ask for. More