
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Nick came thru on delivering the used f150 that we were in search of. We were treated well by every member of the klaben kent ford team. Thank You that we were in search of. We were treated well by every member of the klaben kent ford team. Thank You More
My first car buying experience was AMAZING!!! I originally went to North Coast auto mall (biggest mistake of my life) and found out that all their cars secretly had multiple issues including frame I originally went to North Coast auto mall (biggest mistake of my life) and found out that all their cars secretly had multiple issues including frame damage. So then I remember that my family has purchased from Klabin in the past and that I have had people work here in my family, so I decided to give them a shot ! He was very professional and friendly , I was able to get an amazing 2016 fusion that was certified with only 15k miles! He recognized that I was in a hurry to go to work and still was able to get everything done!!!! I then went to Jennifer to finish up the AMAZING finance deal with Ford and she explained how it came with a great warranty and I could get alot more for only a little more!! I ended up with an AMAZING car, an AMAZING warranty , and also with an AMAZING team of people helping me!! I will definitely buy my next car from here without a doubt, and if Gene and Jennifer still work here I'm coming for them ! More
Amazing experience! Chris was extremely helpful with every step of the car buying process! He took my calls while he was at home and got the process going for me and my w Chris was extremely helpful with every step of the car buying process! He took my calls while he was at home and got the process going for me and my wife! Chris knew the situation me and my wife were in and he helped us get into another car! He was very professional and the best salesmen I have ever dealt with! I would definitely recommend Chris to any one who is looking to buy a car! Very straight forward from the get-go! Very happy with my car buying experience! More
Always the best service We bought our MKC 2 years ago and it has been great. So we were really upset when a truck side-swiped our beauty. We didn't know what to do. We called We bought our MKC 2 years ago and it has been great. So we were really upset when a truck side-swiped our beauty. We didn't know what to do. We called Jeff and Artie got everything arranged for a loaner for us. Artie and his employees did a great job. We can't even see where it was hit now. We will continue to see Jeff for sales and Artie for body work. More
Friendly Service this is the second time I am leasing a car from Klaben Ford....the experience was just a good as the first time...friendly, effecient, and fair....wou this is the second time I am leasing a car from Klaben Ford....the experience was just a good as the first time...friendly, effecient, and fair....would recommend them to all... More

Awesome experience We returned to Klaben to work with Roscoe and Tim because of the level of service they gave our son on his purchase last year. They aren’t just inter We returned to Klaben to work with Roscoe and Tim because of the level of service they gave our son on his purchase last year. They aren’t just interested in selling you any car but doing what is right for you the customer. Very professional, friendly, etc. You don’t even feel like a customer really....you feel like a long time friend of theirs. And then in finance with Stephanie....she was as friendly and personal as the rest of the team. More
Body work on my rear bumper. Best dealership ever for everything from new sales, used sales, service, body work!! Nicest, most sincere people I know and everyone there you can TR Best dealership ever for everything from new sales, used sales, service, body work!! Nicest, most sincere people I know and everyone there you can TRUST to do what is best for you. More

New car! I had a lot of negative equity on my previous car and Klaben was able to help me and put me in a new focus with a sunroof and touch screen! I had a lot of negative equity on my previous car and Klaben was able to help me and put me in a new focus with a sunroof and touch screen! More
Amazing customer service I came in for an oil change, but I have a leak somewhere. So the couldn't perform the service, yet. I'll be back next week, which is fine because the I came in for an oil change, but I have a leak somewhere. So the couldn't perform the service, yet. I'll be back next week, which is fine because the environment is welcoming. In fact, the customer lounge is so comfortable with its wifi, coffee, and snacks! The person I worked with kept me informed about everything, and they even washed my car for me even though I didn't get the oil changed!!! Everyone was so nice and said hello. I just can't believe the level of customer service. I don't think I have ever experienced such nice people. I really felt valued. Thank you! The kindness I experienced really speaks to the quality of Klaben and it's employees. More
Very helpful Even though I've had allot of problems with the clutch in this car bring it back to be repaired is never a problem nor do I have to pay because it's s Even though I've had allot of problems with the clutch in this car bring it back to be repaired is never a problem nor do I have to pay because it's still under warranty More