Klaben Ford Lincoln

Excellent service, Highly recommend After recently damaging my old 2014 Ford Escape and having it repaired at the Klaben Body Shop, I decided to lease a new 2017 Ford Escape. With the he After recently damaging my old 2014 Ford Escape and having it repaired at the Klaben Body Shop, I decided to lease a new 2017 Ford Escape. With the help of Roscoe, the process was easy and quick. I received a great deal and was very pleased with the customer service at both the Collision Center and Dealership. I will be returning to the auto body shop and dealership for all my future collisions and automobile purchases. I will also be recommending Klaben to all my friends and family. More

New Car My lease was up and it was time for me to get a new car. Ty made sure the process was simple and quick. This was my third time leasing a car at Klaben My lease was up and it was time for me to get a new car. Ty made sure the process was simple and quick. This was my third time leasing a car at Klaben. I dealt with Jennifer when signing my papers. She also made sure the process was simple and quick. Ty and Jennifer were very friendly and easy to work with. I will go back when it's time for a new lease. More

Simple and pleasant new car purchase I recently bought a new Ford Focus RS at Klaben in Kent. From my first phone call to inquire about the car, to the test drive, to the trade in and pur I recently bought a new Ford Focus RS at Klaben in Kent. From my first phone call to inquire about the car, to the test drive, to the trade in and purchase - the entire process was friendly, helpful, and professional. Doug Beavers was a great salesman, and you can see a culture of teamwork and customer focus at Klaben. There were no games or high pressure tactics, it was a refreshing experience. More

Great service This was my first experience leasing a vehicle. Bob made the process very smooth and easy. Very knowledgeable. Everything was explained clearly. Grea This was my first experience leasing a vehicle. Bob made the process very smooth and easy. Very knowledgeable. Everything was explained clearly. Great customer service. More

Amazing experience! Thank you Anthony for going above and beyond to find us new rims for my sons car. Anthony did some research to find us affordable rims for my sons MK Thank you Anthony for going above and beyond to find us new rims for my sons car. Anthony did some research to find us affordable rims for my sons MKZ . When he found the rims Anthony was polite in letting my husband and I to discuss the purchase in private. Like he promised , these refurbish rims looked brand new and look great on the car. Thank you again Anthony for great service. Barb Held More

Service on new car Purchased a new Explorer sport. When we got on the freeway we noticed a slight vibration. My sales rep scheduled a service appointment. The service de Purchased a new Explorer sport. When we got on the freeway we noticed a slight vibration. My sales rep scheduled a service appointment. The service department verified the vibration and identified a problem with two tires that came from the factory. They ordered two new tires nd had us back on the road before the day was out. All work and new tires were covered under warranty Great job More

Fabulous treatment! I'm a lifelong customer! This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget. I have been to numerous Ford dealers in the Cleveland area, and Klaben outshines everyone. It shouldn't make a difference that I am a woman and was buying my car alone, and neither Doug nor Matt treated me with anything but respect. I will definitely be back. Even Jennifer Bowen in the final process with the finance documentation was so kind and supportive. Buying a car can be incredibly stressful, unless you go to Klaben. More

New Tires at Quick Lane New tires, installation, alignment and general car inspection performed as agreed upon. Used my Quick Lane credit card. The counter guy made the on-li New tires, installation, alignment and general car inspection performed as agreed upon. Used my Quick Lane credit card. The counter guy made the on-line refund application for me - appreciated. More

Navigator review I had a great experience at Klaben Lincoln. Time Sterling was my sales representative and did a great job of helping. I asked to have the tailgate fix I had a great experience at Klaben Lincoln. Time Sterling was my sales representative and did a great job of helping. I asked to have the tailgate fixe on the vehicle that I bought and they did a great job. More