Klaben Ford Lincoln

Used car purchase After researching online for several weeks, I found what I was looking for at Klaben Ford. The staff was very knowledgeable and helped me a great deal After researching online for several weeks, I found what I was looking for at Klaben Ford. The staff was very knowledgeable and helped me a great deal. I had the pleasure of working with Bob Paytas for the purchase of my Ford Escape. He was very personable and made sure that I was highly satisfied. I would recommend Klaben Ford to all perspective buyers. More

Best car buying experience The dealership was impeccable, the cars were immaculate. The staff was professional, gracious and accommodating as my time was limited. The sticker The dealership was impeccable, the cars were immaculate. The staff was professional, gracious and accommodating as my time was limited. The sticker price on their cars was better than offers I'd received from other dealers, no haggling just better pricing on lower mileage cars. Unlike any other car shopping experience I've had. Gene and Rich were informative and were really about service, value and the customer. Christine in Finance got me in and out quickly and clearly conveyed all options available to me. I left knowing I made a good decision and we LOVE the car. Definitely would recommend this dealership - Will be back! More

Worked hard for our business All the employees we worked with at Klaben worked hard for our business (several cars and dealerships were in the running). In the end, we traded in All the employees we worked with at Klaben worked hard for our business (several cars and dealerships were in the running). In the end, we traded in 2 cars and left very happy with one new and one pre-certified cars. Couldn't be happier! More

Good experience My family has brought several cars from Klaben Ford-Kent. However this was my first time at the dealership. Our salesman, Roscoe Woodberry, made my e My family has brought several cars from Klaben Ford-Kent. However this was my first time at the dealership. Our salesman, Roscoe Woodberry, made my entire car buying experience enjoyable. He was straightforward and incredibly friendly. More

Great experience Ty works professionally with us and makes sure that we have all of our concerns addressed, but also respects our time and ensures that we get through Ty works professionally with us and makes sure that we have all of our concerns addressed, but also respects our time and ensures that we get through the process as quickly as possible once we have made a decision. We have leased and purchased several cars through Ty (and other good people at Klaben) and will continue to take our business to him/them. More

Kind, friendly, and very professional staff. Every time I have taken my car to have service performed I have found the staff to be very kind, friendly, and professional. They are always willin Every time I have taken my car to have service performed I have found the staff to be very kind, friendly, and professional. They are always willing to make my wait painless and entertaining. I also enjoy the coffee and drinks and snacks that are supplied in the waiting room. Such an added treat. More

Purchase of an MKZ The entire process was smooth, timely and a genuine pleasure. Everyone I encountered was professional and pleasant. I can recommend this dealership w The entire process was smooth, timely and a genuine pleasure. Everyone I encountered was professional and pleasant. I can recommend this dealership without hesitation or reservation. More

Courteous, friendly, helpful, and efficient I went to Klaben to turn my Escape in because my lease is up. It was mixed feeling because I saw many of the employees and I am not sure when I wil I went to Klaben to turn my Escape in because my lease is up. It was mixed feeling because I saw many of the employees and I am not sure when I will be able to get another lease or purchase. Everyone was very kind, efficient, and professional. I look forward to seeing them again in the near future. More

A terrific experience... again! Just as it was throughout the process of buying my first car, Terry Baughman was a phenomenal person with which to deal. He is incredibly helpful in Just as it was throughout the process of buying my first car, Terry Baughman was a phenomenal person with which to deal. He is incredibly helpful in any way that is required and I could not have asked to be accommodated better. Christine Klaben was also quite forthright when it came to answering any inquiries during the finance process. The dedication to pleasing their customers will certainly ensure that I return when the time comes and will tell anyone I know in the market for a vehicle to visit Klaben Ford Lincoln. More