
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our new to us Escape This is our second car we've gotten with Klaben Ford. First we leased a focus, now we bought a used escape. From leasing to buying it's been an absol This is our second car we've gotten with Klaben Ford. First we leased a focus, now we bought a used escape. From leasing to buying it's been an absolute pleasure. Ty Davis helped us both times, the first time unsure of what to get Ty listened to our wants and needs and got us in a grey hatch back focus that was perfect for us. This time we walked the lot and found a used escape I loved. We went home pulled up the car fax on the website. Everything looked good on that end so we called up Ty. Going in knowing what we wanted this time Ty was right there with answers to any questions we had making sure we made the right choice every step of the way. Roscoe did the check in for our focus and had sold our new used car to the pervious owner. He remembered the lady and had so many nice things to say about her and remembered almost everything the car had done to it. She was a long time klaben customer for buying as well as service. It brought a lot of confidence that this car had clearly been taken care of and was a good fit for us. We couldn't have done it with out Ty and we love our Escape!i More

Professional and helpful Chris Moldas was professional and helpful as always! We left with the car we wanted and stayed within our budget. We were very happy with everything. Chris Moldas was professional and helpful as always! We left with the car we wanted and stayed within our budget. We were very happy with everything. More
Artie and his crew again did a terrific job. My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken My latest experience at the Klaben Body Shop in Kent was, once again, excellent. I have had various damages over the past 10 years that I have taken to the Klaben shop for repair. and have always received the best in thoroughness, courteousness, skill, and professionalism. More
very poor I was told at my last appointment that I need my brakes done, I received notices from Klaben that I needed to make an appointment for my brakes. I al I was told at my last appointment that I need my brakes done, I received notices from Klaben that I needed to make an appointment for my brakes. I also received a recall notice in the mail. I called and made an appointment for an oil change, brakes, and my recall. The lady on the phone making my appointment was preoccupied and not listening, but my appointment was made. I took my car in at 8 am and was told that the parts for the recall are not available yet. They were to call me for approval before working. At 12:30 I called them and my service person was at lunch, she called me back and said that my brakes were fine but listed 4 or 5 other items totaling $1400.00. I told her to just change the oil and not touch anything else. More

My experience Everyone at Klaben Ford was professional and knowledgeable. I never felt like something was trying to be jammed down my throat. They were patient wit Everyone at Klaben Ford was professional and knowledgeable. I never felt like something was trying to be jammed down my throat. They were patient with me and allowed me to walk out and come back when I was ready! More

Excellent customer service! Mike Cooney is the guy you want to talk to for your next car purchase! Easy going, honest, and no pressure. He answered all our questions and provided Mike Cooney is the guy you want to talk to for your next car purchase! Easy going, honest, and no pressure. He answered all our questions and provided a lot of additiomal details. More

It was a good experience and I got a good offer Everything was good and nice but it takes long time to finish the deal. I will recommend my friends to buy their car from this dealer Everything was good and nice but it takes long time to finish the deal. I will recommend my friends to buy their car from this dealer More
Great Even though my problem was small, it was handled appropriately. I can't say enough about how great your service department is. I have always had a p Even though my problem was small, it was handled appropriately. I can't say enough about how great your service department is. I have always had a positive experience with Klaben. More
First impression very good! I was treated very well. They explained everything to me, made sure I understood all charges and the repairs were done at the time promised. I was treated very well. They explained everything to me, made sure I understood all charges and the repairs were done at the time promised. More
Long but rewarding I came in to just look and get prices. I didn't think i would be buying a car. I felt a little pressured but everything ended up alright. I came in to just look and get prices. I didn't think i would be buying a car. I felt a little pressured but everything ended up alright. More