
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good place to buy a car Terry Baughman was a great, no pressure salesman that listen to my needs and matched me with the vehicle I required. Good trade in valye on my vehicle Terry Baughman was a great, no pressure salesman that listen to my needs and matched me with the vehicle I required. Good trade in valye on my vehicle. More

Purchasing Lincoln MKS off of lease I decided to purchase my Lincoln MKS when the lease period expired and I was so amazed at how Rich Klaben, Dave Mott, and Doug Beavers took care of me I decided to purchase my Lincoln MKS when the lease period expired and I was so amazed at how Rich Klaben, Dave Mott, and Doug Beavers took care of me during this decision and time. Mr. Klaben offered to certify the vehicle because of the shape it was in (of course, I hat to pay a little - but well worth it). The care and concern shown to me during this process and making the unexpected offer to certify the vehicle was fantastic. The car looks brand new after the certification and detailing they did for the car. I love this vehicle and was sorry to see Lincoln discontinued making this model but I am very happy with my decision and the "like new" car I have! It was a win-win for all of us. I APPRECIATE greatly the service and care I have had and I'm sure I will continue to receive from Klaben - they know their products and know what customer service is all about - I had heard they were good when we moved to the area a few years back. Every experience from leasing this vehicle new from them to today confirms they are AWESOME and I'm hard to please. Well Done!! More
Awesome Experience Took my Fusion in for its first oil change since buying it used. The Service Dept was clean, indoors, and easy. Everyone was very helpful and there Took my Fusion in for its first oil change since buying it used. The Service Dept was clean, indoors, and easy. Everyone was very helpful and there was a large waiting room with comfortable chairs, some table chair sets, and some work stations with free wifi. They even provided coffee and donuts. Even the buying experience was amazing when I purchased the car. My mother (who was with me at purchase) has the same car but bought from a different dealer, and she commented on how much better the experience was at Klaben. I felt comfortable beginning to end both buying and servicing the car, and the service prices were reasonable. I highly recommend this dealership for anything from buying to servicing your car! More

Best experience man can have The experiences at Klaben have been the best I've ever had that is why I've been going there for 25 years and I will continue to go there till the day The experiences at Klaben have been the best I've ever had that is why I've been going there for 25 years and I will continue to go there till the day I can't. I started service there with Terry's brother Paul Terry's been doing my business for many years and Rich has also help me. I would recommend Klaben to anybody. More
excellent Nate went above and beyond in his search for a vehicle for me. He was not overbearing but I always knew he was working for me. Nate went above and beyond in his search for a vehicle for me. He was not overbearing but I always knew he was working for me. More

BEST CAR DEALERSHIP IN THE USA Ty Davis Gave us that special, special service. This is the second vehicle we have purchased from Lincoln Klaben in less than two years. BEST Ty Davis Gave us that special, special service. This is the second vehicle we have purchased from Lincoln Klaben in less than two years. BEST CAR DEALERSHIP IN THE USA. More
Replaced rear 1/4 panel due to rust & repainted. The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The M The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The Managers helped me with any questions throughout. The new paint job is nearly invisible as they did an excellent job with blending. My car is '07. Even with the oxidation of 10 years in NEO, it's virtually invisible. I look forward to getting a thorough detail cleaning soon. More
Not good Normally good. That day bad. The service guy was Eric who was let go. I reported my visit to Tom alcorn and he handlerd it and was sorry for my experi Normally good. That day bad. The service guy was Eric who was let go. I reported my visit to Tom alcorn and he handlerd it and was sorry for my experience. More
Great experience! I had done a good bit of homework before visiting the dealership, but Tom was great at answering questions, making points I hadn't considered, and mad I had done a good bit of homework before visiting the dealership, but Tom was great at answering questions, making points I hadn't considered, and made the entire process painless and enjoyable. Thanks! More
NO WORRIES! YOU CAN BE ASSURED THAT WHATEVER SERVICE YOU NEED AT KLABEN, IT WILL BE DONE EXPERTLY AND TIMELY. THE SERVICE GROUP INCLUDING JOE AND MONA ARE READY A YOU CAN BE ASSURED THAT WHATEVER SERVICE YOU NEED AT KLABEN, IT WILL BE DONE EXPERTLY AND TIMELY. THE SERVICE GROUP INCLUDING JOE AND MONA ARE READY AND AVAILABLE TO HELP,ANSWER QUESTIONS AND MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE. KEEP UP THE GOOD WORK! More