Klaben Ford Lincoln

Wonderful experience From the minute we walked in the door, Don Batten was friendly and extremely helpful. We were looking for a used car for our daughter who was also w From the minute we walked in the door, Don Batten was friendly and extremely helpful. We were looking for a used car for our daughter who was also with us and he made sure to always include her in the conversation. His customer service skills are superb, probably one of the best car buying experiences I've been involved in. Keep up the great work Don! More

Great Used Car Buying Experience Found a car online we wanted to look at and Buddy Moore was quickly in touch with us to set up a meeting. Car was ready for us when we arrived. Budd Found a car online we wanted to look at and Buddy Moore was quickly in touch with us to set up a meeting. Car was ready for us when we arrived. Buddy Moore was great and made it a relaxing experience. More

Do what it takes! Joe was very friendly and patient with me through the whole process of picking out my new vehicle! He went above and beyond to make sure I was happy w Joe was very friendly and patient with me through the whole process of picking out my new vehicle! He went above and beyond to make sure I was happy with my decision! I will always recommend Klaben in Kent and to always seek out Joe to help! More

Great experience Could not be happier with my new Ford or the level of customer satisfaction provided by Klaben Ford. Everything was quick, thorough and I got exactly Could not be happier with my new Ford or the level of customer satisfaction provided by Klaben Ford. Everything was quick, thorough and I got exactly what I wanted. Tom Nicodemus and Christine Klaben were very professional but still sensitive to my needs through the entire process. The entire experience was pleasant and I would recommend both the Dealership and staff that I worked with to everyone I know. More

Lucky to find Klaben! Great experience with Klaben in Kent. After visiting with other dealers, we made the drive from Youngstown. Chris made sure we got the best deal a Great experience with Klaben in Kent. After visiting with other dealers, we made the drive from Youngstown. Chris made sure we got the best deal and was great to work with. Stephanie in the finance department was a pleasure and explained all the paperwork. Thanks again for a great deal on a beautiful Escape! More

New car sales Gene and Klaben continue to set the standard for new car sales. Trustworthy and straight forward approach with customers is what sets them apart. App Gene and Klaben continue to set the standard for new car sales. Trustworthy and straight forward approach with customers is what sets them apart. Appreciated the extended test drive to help decide on my purchase. Would recommend Gene to anyone looking for a new Ford. More

BOUGHT A USED FORD EDGE In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no problems with it until I noticed a persistent squeak coming from the rear of the car. My husband felt that there was something amiss with the suspension and or wheel bearings. I made an appointment and took the car in to the Ford service center. I will not go into great detail here about the problems I encountered with the warranty, the important take home point here is that Klaban stood by their car and gave me excellent service. They took care of me as if I had bought the most expensive new car on their lot. I can't tell you how pleased I am with how they treated me! I will never buy a car anywhere else. Thank you so much for your honesty and customer service above and beyond my expectations! More

Chris and Dan are great assets to Klaben My Fiance and I haven't had the best of luck with vehicles this past year but as soon as we walked into Klaben we felt like right at home. We leased a My Fiance and I haven't had the best of luck with vehicles this past year but as soon as we walked into Klaben we felt like right at home. We leased a new F-150 from Chris. Just like any other dealership they do put you in the vehicle that you dream of but realistically can't afford. Chris worked very hard with us to get rid of our lemon and drive away with a truck my Fiance has worked so hard. Chris put up with my Italian not backing down till I got what I wanted at a price within our budget. I give him the most respect for putting up with me. We also worked with Dan Peters who also went above and beyond with the customer service!!! Thank you Chris and Dan for Everything. More

Klaben is our choice as we have been treated fairly. We always request Kim Wolfram as our advisor as she is always honest with us and we can depend on what she says. We also know that Richard Klaben alw We always request Kim Wolfram as our advisor as she is always honest with us and we can depend on what she says. We also know that Richard Klaben always is fair to all his customers. This is a great place to do your business. More

Klaben Body Shop & Collision Center Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow/Landscape Company, and set me up on my appointment at Klaben. He was efficient and kept me updated on my Escape the entire time, and I appreciated that. More