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Klaben Ford Lincoln

Kent, OH

5.0
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,897 reviews

September 18, 2022

The overall experience was great and very easy, Branden was exceptionally helpful and thorough. Everything went well, the only downside was that the interior and the inside of the windows weren't clean. Ot More

by JEFFSTOPPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Sep 20, 2022 -

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 17, 2022

Taylor was Very professional prompt service and responsive service I would recommend and visit again More

by maryannkanters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Sep 19, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 17, 2022

Miss kight is very friendly and helpful when it comes to all my questions and I can sometimes have a lot of them !! More

by dc9girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Sep 19, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

Ali is so nice and helpful every time my husband and I come in !! We have been to other place where their customer service wasn’t so nice or as helpful !! More

by dc9girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Sep 19, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 16, 2022

Our lease came due and with the times it was more affordable to buy.we have 2019 fusion that we purchased after our lease Tim sterling started us out and Chris moldas finished everything. Both these More

by firegav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 16, 2022

First time back to Klaben in a few years. Mike in the service dept was great, handled everything in an efficient manner. More

by NICODEMUSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 15, 2022

I have been using Klaben Ford for over 40 years. Joe French did a wonderful job from start to finish with my latest service visit. I would highly recommend the dealer & my service rep. to anyone who More

by BILLNEITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2022

Klaben and my sales associate Terry Baughman always try very hard to answer my needs list and provide something extra. Their service dept., and the attention to details provided by Kim Wolfram is top notc More

by SHIAREMPRESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman, Denise Miller
Sep 17, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Klaben has always been my go to car dealer. I have moved to Virginia but when I'm in town and need vehicle assistance, Klaben here I come! (After answering survey questions, I came back here t More

by SLH25MEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisea Kight
Sep 16, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2022

1st time dealing with service department and I would highly recommend them. Very courteous and timely with service More

by manga.okra-0u
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

manga.okra-0u responded

Had great experience with sales especially Brandon

Sep 15, 2022 -

Klaben Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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