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Klaben Ford Lincoln

Kent, OH

5.0
14,816 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,816 reviews

September 22, 2021

Louis P and Jennifer B are truly awesome people. If you want a dealer group to not lead you around and try and make you unhappy about your purchase, visit Klaben in Kent. The staff were friendly before we More

by Joannec
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 22, 2021

Klaben was efficient and fast when my bronco came in. Made my buying experience awesome! More

by devilibd66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 21, 2021

My husband and I were greeted the second we walked in the door and had exceptional service. Brandon Johnson helped us through every step and through every crazy scenario we threw at him with buying,leasing, More

by Dedwards3789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Anthony Averitt
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 21, 2021

The people here were excellent. My vehicle was given prompt attention and ready to my satisfaction sooner than I estimated. When I dinged them on not going over all the work done when I picked up the v More

by jckasperjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 21, 2021

This is my third car i have bought in two years, all off of Nate Bryant enough said!!!! More

by Dshanlian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Klaben Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 21, 2021

Called Matt about a Bronco sport on Friday and had the car on Wednesday, all done over the phone after a bad experience w/ other local dealership. Same monthly payment at 60 months that other place wante More

by heidirussell0611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony was great in the finale department too!, Matt Moyers
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 20, 2021

Easy to work with, friendly, trustworthy, and willing to go the extra mile to get the right vehicle for you. More

by brush.30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 20, 2021

Great service, professional, would recommend to anyone. I purchased my leased F-150 and wasn't pressured into leasing a different vehicle. I respect that and it's one of the reasons I'll continue to do busin More

by Tony D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi Tony, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

September 20, 2021

Always great service. Chap always does an awesome job on my vehicle. After 25 years still great More

by DLAFLIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric chapman
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 20, 2021

Anthony made the finance process smooth and efficient. It was a pleasure to deal with him. More

by Aedward8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Anthony Averitt
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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