
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Drove to Kent. Checked in with Kim Wolfram. Checked the lights.. Signed the paper. Went to the waiting room. Drank a Coke. Rummaged through the cabinets until I found the snacks. Tried to stay awake. lights.. Signed the paper. Went to the waiting room. Drank a Coke. Rummaged through the cabinets until I found the snacks. Tried to stay awake. More
I took my Lincoln MKC into the Klaben body shop after an accident and could not have been more pleased! They took my vehicle on time for my appointment, went over the damage with me, repaired it in a very accident and could not have been more pleased! They took my vehicle on time for my appointment, went over the damage with me, repaired it in a very timely manner and even arranged my rental car & had it waiting. The service & the work they do is awesome! I highly recommend! More
I have a wheelchair accessible van and I told Nick I needed it repaired fast, little did I know I would get the van back in a day and a half. You guys a great. Thank you. needed it repaired fast, little did I know I would get the van back in a day and a half. You guys a great. Thank you. More
Louis made everything so easy! He has reached out to ensure everything went well after I left the lot in my new Escape. Thank you, Louis! ensure everything went well after I left the lot in my new Escape. Thank you, Louis! More
When I dropped my truck off for service I was told that Brandon would call me in the morning to let me know about when my truck would be ready for pick up (not sure what the real policy is, but I believe T Brandon would call me in the morning to let me know about when my truck would be ready for pick up (not sure what the real policy is, but I believe Tyler told me that). I did not hear from Brandon and I called about 45 minutes before close on Saturday and was told that they had just finished. I could have scheduled my day better if I knew that my truck would not be ready until close to close. Other than that, everyone else was great! More
Mike, our sales guy, was great. Communicated well as we awaited the delivery of our new Bronco Sport. He also got information in advance in order to make the pick up/transaction quick and efficient. awaited the delivery of our new Bronco Sport. He also got information in advance in order to make the pick up/transaction quick and efficient. More
Louis Polos (salesman) bent over backwards to accommodate our needs, including bringing my wife to our home during test drive so I could see vehicle. We got a very low mileage Ford Escape SE for a very go our needs, including bringing my wife to our home during test drive so I could see vehicle. We got a very low mileage Ford Escape SE for a very good price and in only 1 day. If you go to Klaben, ask for Louis and you’ll be happy with the service . More
I come here all the time and always get great service! They always explain the work that needs done in detail and are always honest. I recommend their service. They always explain the work that needs done in detail and are always honest. I recommend their service. More
David Mitchell was my sales associate and I cannot say enough about how great he was to deal with. IN a time where trucks are hard to come by and good deals are even harder, David and the Klaben team made enough about how great he was to deal with. IN a time where trucks are hard to come by and good deals are even harder, David and the Klaben team made it happen. Well done, absolutely love my new F150 from Klaben Ford! More
This was a warranty repair and we were treated extremely well. Mike went above and beyond in taking care of everything including making sure we had a loaner vehicle. An all around incredible experience. well. Mike went above and beyond in taking care of everything including making sure we had a loaner vehicle. An all around incredible experience. More