
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very professional very nice the way things should be handled They did what they said were they're going to do help me out of a bad situation would recommend anybody to go to them Klaben Ford is the bes handled They did what they said were they're going to do help me out of a bad situation would recommend anybody to go to them Klaben Ford is the best More
Klaben had the exact car we needed at the right price. No games or gimmicks. The salesman even drove it to our house (45 min away) for my wife to test drive it. games or gimmicks. The salesman even drove it to our house (45 min away) for my wife to test drive it. More
Brake service. Initially gave good review. Turns out service done poorly. Brake pad only contacting top third of one rotor. Went back to get problem resolved and was told I would have to set a new appoi service done poorly. Brake pad only contacting top third of one rotor. Went back to get problem resolved and was told I would have to set a new appointment. This is a problem that could have been resolved in less than an hour. Now I have to find a new service provider and spend hundreds of dollars more to have brakes done properly. More
Nick was very easy to work with! He helped me navigate through my contact with the insurance company without making me feel stupid. Also noticed that I left my handicapped parking tag in the rental vehic through my contact with the insurance company without making me feel stupid. Also noticed that I left my handicapped parking tag in the rental vehicle and removed it for safekeeping. Much appreciated! More
Louis is dedicated and very thorough! He went above and beyond to not only find a car I like but could afford. What a friendly and wonderful employee! Looking forward to doing business with him in the futu beyond to not only find a car I like but could afford. What a friendly and wonderful employee! Looking forward to doing business with him in the future! More
I've never met a better group of people working at a dealership! They all went above and beyond, especially Rob! I came from out of state to get a car that I couldn't find anywhere else! He picked me up dealership! They all went above and beyond, especially Rob! I came from out of state to get a car that I couldn't find anywhere else! He picked me up from the airport and drove me 45 to the dealership. While there everyone was so nice! They ordered a part for me that I didn't necessarily need but it would be nice to have because the previous owner lost it. They even offered to go to the store and buy a temporary replacement AND bring it to where I was staying for the night! Talk about service! I wish I lived closer to them so they could be my go to dealership! I'd go states away for a car just to buy from them anytime! More
I would recommend to see Brandon Brinko for all your customer service needs at Klaben Body Shop & Collison Center! He was a life saver & helped me get my front bumper looking like new again from a tire customer service needs at Klaben Body Shop & Collison Center! He was a life saver & helped me get my front bumper looking like new again from a tire thread hitting my vehicle on Route 8. He has helped me with multiple of previous vehicles in the past as well. Professional, Respectful, Dedicated. I can't thank him enough! Thank you Brandon! ☺ More
I can't.really respond to the.dealership but, Louis Polos is Klaben Ford personified. He is knowledgeable, friendly, and pulled out all his tools to give us a great deal. We go, where he goes.ThanksLouis! Ta is Klaben Ford personified. He is knowledgeable, friendly, and pulled out all his tools to give us a great deal. We go, where he goes.ThanksLouis! Take good care of our trade in, Zippy. I won't hesitate to bring friends and family here. Louis is busy finding us another car for our daughter. Sometimes you hit the jackpot, Klaben cares about families. More
Very skilled people who genuinely care about taking care of others. As a college-age girl who goes in alone, it would be easy for them to take advantage of my lack of knowledge of cars to make more money. B of others. As a college-age girl who goes in alone, it would be easy for them to take advantage of my lack of knowledge of cars to make more money. But, they are honest people and only do what is necessary for my vehicle. More
Xavier and every single employee at Klaben was extremely nice and helpful throughout the whole process of purchasing my Ford ecosport 2018. I couldn’t be happier with the experience! nice and helpful throughout the whole process of purchasing my Ford ecosport 2018. I couldn’t be happier with the experience! More