Klaben Ford Lincoln

Always treats me with respect and a great attitude. Really knows her stuff and doesn’t overdo the explanations!! Love that about her! Very friendly as well! Really knows her stuff and doesn’t overdo the explanations!! Love that about her! Very friendly as well! More

There was an issue with my back up camera. When the part didn't fix the problem Mona got a rental for me so I didn't have to wait. They found the issue and sent me on my way. Excellent service. I have had didn't fix the problem Mona got a rental for me so I didn't have to wait. They found the issue and sent me on my way. Excellent service. I have had the car for about 3 years now and always have it serviced here. Everyone has always been friendly and helpful. More

Brought car for oil change and some recalls. I requested a rental. Everything went smooth and all work was done and explained to me perfectly. a rental. Everything went smooth and all work was done and explained to me perfectly. More

I'm in love with my new Ford Explorer! My salesperson, Terry Baughman was so awesome with helping me find the car that fit my needs. He was especially proactive in making sure I felt safe and comfortable Terry Baughman was so awesome with helping me find the car that fit my needs. He was especially proactive in making sure I felt safe and comfortable during the buying process - Klaben is practicing great Covid19 protocol. Christine Klaben got me in and out of finance quickly, all with a smile in her eyes (couldn't see her real smile because of the mask)! It's always a great experience at Klaben in Kent. More

Great buying experience AGAIN at Klaben. Terry Baughman made the car buying experience simple, quick and we are extremely pleased. Christine Klaben made the finance process seamless as well. made the car buying experience simple, quick and we are extremely pleased. Christine Klaben made the finance process seamless as well. More

Mr.Polos was very professional. I was very impressed on his knowledge of all aspects of purchasing ,and leasing from the Ford motor company. He is very well organized ,and kept me up to date via text or ca his knowledge of all aspects of purchasing ,and leasing from the Ford motor company. He is very well organized ,and kept me up to date via text or calls on my available options . I was very comfortable working with Mr. Polos. He was very conscientious in meeting and going beyond every aspect of making sure I was a satisfied customer. He was especially helpful in connecting my phone to the remote start App. You can be very proud of having Mr. Polos as an employee of your Klaben Ford team .Very respectful personable young man . I will look forward to working with him for my next Klaben experience. More

Always great customer service!! We have bought and had serviced several vehicles from Klaben. Have never had a problem. Great dealership!! Would not hesitate to recommend!! serviced several vehicles from Klaben. Have never had a problem. Great dealership!! Would not hesitate to recommend!! More

I had an excellent experience and was very satisfied with the service I received from start to finish! Dave and his manager were excellent and very helpful. This is my second car from Klaben Ford Lincoln and the service I received from start to finish! Dave and his manager were excellent and very helpful. This is my second car from Klaben Ford Lincoln and I’ll be a lifetime customer! More

Easy to work with and very knowledgeable. Jennifer was quick while really staying interested in what I wanted not what she wanted me to buy. She asked about my driving habits and fit everything to my need quick while really staying interested in what I wanted not what she wanted me to buy. She asked about my driving habits and fit everything to my needs. More