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Klaben Ford Lincoln
Kent, OH
15,144 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,144 reviews
October 15, 2025
Took my 2012 F150 in for cam phasers, worked with Aaron, Mona, Steve and Cody. My truck was completed in a timely manner and work was spot on. Soon after work was completed my vehicle developed a nonrelated Mona, Steve and Cody. My truck was completed in a timely manner and work was spot on. Soon after work was completed my vehicle developed a nonrelated issue. Everyone at Klaben was very helpful on getting my truck back and me into a rental. Issue was diagnosed, repaired and I received it back very quickly. They kept me informed on all repairs and what was needed. Klaben has now gained a new customer. Thank you all for taking care of my vehicle and me. More
by wmdouglas72
October 15, 2025
Angela in finance was friendly and efficient. I have now purchased three vehicles from Chris. Go see him! I have now purchased three vehicles from Chris. Go see him! More
by heatherstauffer
October 15, 2025
Gaven was great! The Thursday morning after the car was towed into Klaben. He set me up with a rental right away. Being 1:30 away he was able to work the rental pick The Thursday morning after the car was towed into Klaben. He set me up with a rental right away. Being 1:30 away he was able to work the rental pick up with my local enterprise. The n Wednesday of the following week they were able to get my Mach-e in for service. I his highly impressed with the text with video link that was sent to me by Alex who did a video documenting the issue that was getting ping on with my Mach-e. Myself , my wife and several of our co workers and peers were also impressed that the tech and Klaben would send such an amazing video with great description of what was going on with the Mach-e. We were able to pick up the Mach-e on Thursday. At pickup I met with Gavin and also spoke with Aaron who were both great to meet. I was highly impressed by the enter interaction of all involved. Thank you Klaben for taking care of a customer that was not local and made us feel at home. More
by ERICDEW30
Verified CustomerOctober 15, 2025
Joe was so helpful and my car was done in a timely manner! Thank you! manner! Thank you! More
by kcarp
Employees Worked With
October 15, 2025
Once I arrived for my appointment everything went very quickly and was explained to me as what was going on and an approximate time to complete. quickly and was explained to me as what was going on and an approximate time to complete. More
by MARTIN8637
Employees Worked With
October 14, 2025
This dealership always exceeds my expectations! I fully expect to get continue doing business with Loans for a LOOONG time! I fully expect to get continue doing business with Loans for a LOOONG time! More
by rwb42778
October 14, 2025
I love coming to Cleveland Ford for my service It's always on time It's always well done and I trust Kim a lot always on time It's always well done and I trust Kim a lot More
by ladypolarbear
October 14, 2025
We ordered our Bronco from Chris Moldas and with the help of Curt Conrad in parts and Jenn in finance it was a smooth and wonderful transaction. of Curt Conrad in parts and Jenn in finance it was a smooth and wonderful transaction. More
by barbijoan
October 13, 2025
Chris in sales and Jenn in finance were friendly and efficient. This is my 3rd lease from Klaben! efficient. This is my 3rd lease from Klaben! More
by Debolton
October 13, 2025
Supposed to fix my brakes and never did. It’s still acting up. Just like before it was a recall on brake booster I don’t know what to do now It’s still acting up. Just like before it was a recall on brake booster I don’t know what to do now More
by davidrostankowski
Employees Worked With
