Klaben Ford Lincoln

Amazing! Everyone was so nice the service was amazing thank you Branden Johnson for everything you did to get me in my new fusion!!!! Would highly recommend Kl Everyone was so nice the service was amazing thank you Branden Johnson for everything you did to get me in my new fusion!!!! Would highly recommend Klaben to anyone!!!! More

Love my Lincoln MKZ Professional, prompt and courteous. Tyler is a wonderful salesmen and my family will defiantly recommend him and Klaben for future auto needs. I will Professional, prompt and courteous. Tyler is a wonderful salesmen and my family will defiantly recommend him and Klaben for future auto needs. I will also be returning for my cars future servicing. More

Dave Mott I have purchased my last 7 cars from Klaben and all with Dave. Goes well beyond customer expectations. Knows his product and takes the time to go ove I have purchased my last 7 cars from Klaben and all with Dave. Goes well beyond customer expectations. Knows his product and takes the time to go over details of the vehicle. More

Purchase of 2019 Ford Edge Titanium I traded in my 2015 Ford Edge for a 2019 Edge Titanium, I have been a customer at Klaben Ford for the last 17 years and have dealt with Bob Paytas as I traded in my 2015 Ford Edge for a 2019 Edge Titanium, I have been a customer at Klaben Ford for the last 17 years and have dealt with Bob Paytas as my advisor. He understands what I want and is ready with recommendations and over the years I have learnt to trust his expertise. It is always a pleasure to deal with him and is one of the main reasons why I continue to go back to Klaben Ford in Kent. With the new purchase Branden Johnson was very helpful on the IT part of the car and Denise Alcorn made the final purchase easy. In the past also Mike Brandvold needs to be commended for his advise for the maintenance of the cars. A great team! More

Leased a 2019 Ford Escapr We had a fantastic first time experience at Klaben Ford in Kent this past Saturday. Nate Bryant was easy to work with, incredibly knowledgeable about We had a fantastic first time experience at Klaben Ford in Kent this past Saturday. Nate Bryant was easy to work with, incredibly knowledgeable about all of the products (we tested other options as well), and thoroughly answered all of my questions. It was a hassle free process and made our weekend being able to drive away in our brand new ride! More

Excellent customer service! We started truck shopping at Klaben because of it’s fantastic reputation and selection of vehicles. The sales staff was very helpful! We shopped two o We started truck shopping at Klaben because of it’s fantastic reputation and selection of vehicles. The sales staff was very helpful! We shopped two other dealerships to do our due diligence, which not only sold us on our Ford truck, confirmed our faith in Klaben and their outstanding customer service! More

Purchase of 2019 Edge Titanium We have purchased many Fords from our salesman Dave Mott....and we always made sure we dealt with him. All the sales staff are more than helpful. This We have purchased many Fords from our salesman Dave Mott....and we always made sure we dealt with him. All the sales staff are more than helpful. This purchase of the beyond belief Edge is more than I ever had imagined and it's because of the work and discounts that Dave was able to help us with. I'm now the proud owner of a Burgandy Velvet Metallic 2019 Edge Titanium and I couldn't be happier. Many thanks to you, Dave! More

Carli is awesome! I brought my car in for "the works". I was scheduled with Carli, who was seriously awesome. I only waited a couple minutes for her to check me in-and I brought my car in for "the works". I was scheduled with Carli, who was seriously awesome. I only waited a couple minutes for her to check me in-and I was late so my fault. She immediately noticed that my windshield wipers were missing a part, and then realized that they were the wrong wipers for my car despite having purchased them at Klaben in 2018. (I had been in for a couple services since they were installed, and this was the first time someone noticed they weren't right.) She made sure they were replaced with the correct size and didn't charge me. She then let me know that because my car was at 75,000 miles it is due for a major check-up of sorts, but I wasn't pressured to scheduled it that second. She assured it could wait until summer or fall, and gave me an estimate of cost and time. She then asked if I had a loyalty card-I realized that I was given one by another service member as a thank you/apology a while ago, but I hadn't used it. Carli said it would save me money on the service I was having done today, along with things in the future. She then discovered that the loyalty card was never activated. Rather than make me wait at her desk for her to fix it, she had me head to the waiting room while she took care of that issue. She was great. She fixed issues I didn't know I had, didn't worry me about the next service appointment, and I didn't wait long for my car either. Thank you!! More

Leasing of my 2019 Ford Ranger! This is my third lease from Klaben working with Bob Paytas. Per usual, Bob knew exactly what I was looking for! He is so patient and kindly had me tes This is my third lease from Klaben working with Bob Paytas. Per usual, Bob knew exactly what I was looking for! He is so patient and kindly had me test drive a variety of different cars. We eliminated them together one by one until I found the best option for me. Bob takes into consideration all options and made sure that I was comfortable with my new purchase. He also continues to check in throughout my lease term to make sure everything is OK. I highly, HIGHLY recommend him!!! I absolutely LOVE my new Ford Ranger!!! More

Amazing I have leased a few vehicles from Klaben Ford, and I will always recommend. The entire experience was great. They are very willing to do whatever it i I have leased a few vehicles from Klaben Ford, and I will always recommend. The entire experience was great. They are very willing to do whatever it is to work with u and make sure u get not only what you want but works best for you. More