Klaben Ford Lincoln

Review of my leasing process Nate was very accommodating and answered all of our questions. He was very knowledgeable and personable. He tried to make the process simple and exp Nate was very accommodating and answered all of our questions. He was very knowledgeable and personable. He tried to make the process simple and expedite. I would recommend him to others. Denise in finance was friendly and efficient. She made the process quick and easy. More

Honest workers Every time I call the workers are pleasant and handle what needs to be done with efficiency. The wait can be a little lengthy sometimes when its busie Every time I call the workers are pleasant and handle what needs to be done with efficiency. The wait can be a little lengthy sometimes when its busier. More

completely satisfied customer Entire staff at Klaben works diligently for your complete satisfaction and treats customers with the utmost respect. They listen to your concerns and Entire staff at Klaben works diligently for your complete satisfaction and treats customers with the utmost respect. They listen to your concerns and answer all your questions with sincerity. They work hard to be your dealership of choice. More

Always a great experience at Klaben Ford in Kent, Oh My entire family have been loyal customers to Klaben Ford in Kent for a reason, they are the BEST! From the moment you walk in the door you feel like My entire family have been loyal customers to Klaben Ford in Kent for a reason, they are the BEST! From the moment you walk in the door you feel like a priority. Dave Mott has replaced the salesman that I have purchased from the last 30 years and he was AWESOME! I felt comfortable that I was getting the best deal for my situation. The finance employee, Jen, was precise and very organized. Everyone there is warm and has a sense of humor, you feel like they really like their jobs. I won't buy a car anywhere else. Thanks Dave, Jen and Rich! More

Trading in my lease Doug Carter is Amazing to work with. He found the perfect truck that fit my needs and budget. He had everything ready for me when I came in to sign t Doug Carter is Amazing to work with. He found the perfect truck that fit my needs and budget. He had everything ready for me when I came in to sign the paperwork. The whole experience was fast and smooth. Jennifer Bowen also had everything ready for me to sign. She is great to work with. More

Klaben Makes it comfortable to purchase a car! From the time I called Dan Peters to The completion of the purchase Klaben made the experience a pleasure. They totally took the hassle out of the From the time I called Dan Peters to The completion of the purchase Klaben made the experience a pleasure. They totally took the hassle out of the car purchase. More

Unbeatable service This team really cares about people. They work hard to earn and keep your business! Roscoe is trustworthy and helpful. We are loyal customers and This team really cares about people. They work hard to earn and keep your business! Roscoe is trustworthy and helpful. We are loyal customers and we send him our family and friends! Team Roscoe!!! More

Great Sales, but more importantly Fantastic Service! I have owned five vehicles in my life, and I've bought or leased form Dave Mott three different times. I highly recommend Dave as a Sales / Lease man I have owned five vehicles in my life, and I've bought or leased form Dave Mott three different times. I highly recommend Dave as a Sales / Lease manager. Dave is polite, honest, very knowledgeable about the Ford products, and above all he is not pushy. It was time to replace our Chevy Cobalt and I needed another compact car to get myself to work. There are several choices I could have picked form in that segment, but I did nearly all my shopping around looking for a Focus. I didn't do this because I'm in love with the Focus, but because I knew I'd get amazing service across the parking lot in the service center. And I knew if I got a Ford, I'd be able to get all of the future service work done right there. That's not to say that their team hadn't seen the old Cobalt, they did all of the oil changes and a set of tires at a great price on that one. But of course they have more experience and expertise working on the Ford / Lincoln vehicles. When we do have it serviced we always see Kim Wolfram. Without any hesitation I can send my wife in there while I'm at work to have our vehicles serviced and I know that Kim will not try to suggest unnecessary service work, or add unexpected charges to the visit. On the odd time that they find something additional that needs taken care of Kim will call me and explain fully what the issue might be. Then with no pressure I can decide if it's an item I can address myself at home in our garage or if I'd like them to take care of it. We are very fortunate to have such a kind, dependable, knowledgeable and trustworthy dealer so close to home. If they only sold Chryslers, that's probably what we'd be driving. But lucky for us they are a Ford dealer. If only they were going to keep building cars.... Thanks Klaben More

Routine maintenance care I have always used Klaben for service and as always their staff is so friendly and professional. They are fair and honest. You cannot go wrong. I have always used Klaben for service and as always their staff is so friendly and professional. They are fair and honest. You cannot go wrong. More

No need to look any further. Andy is straight to point honest about the work thats needs to be done. The technicians are the same way truly appreciate the services. Whenever I nee Andy is straight to point honest about the work thats needs to be done. The technicians are the same way truly appreciate the services. Whenever I need I know where to go. More