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Klaben Ford Lincoln
Kent, OH
14,737 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,737 reviews
November 12, 2019
Great service Roscoe greeted me by name as soon as I got out of my car. He is extremely knowledgeable and patient as I took a long time to make a decision. He expla Roscoe greeted me by name as soon as I got out of my car. He is extremely knowledgeable and patient as I took a long time to make a decision. He explained everything in a way I could understand and worked hard to get me the vehicle I wanted for the price I wanted. Will definitely be a return customer! More
by Marywilhite90
Employees Worked With
November 11, 2019
great experience Matthew was very friendly and easy to work with. he was thorough with all the information about the car and took the time to make sure all our questi Matthew was very friendly and easy to work with. he was thorough with all the information about the car and took the time to make sure all our questions were answered. The car was clean and in great shape. More
by Tom
Employees Worked With
Denise Miller, Douglas Lewin, Matthew Garred
November 11, 2019
Great job by brandon They give you a rental free of charge. Multi point inspection the work they did on my car was unexpected but much needed honesty #1 They give you a rental free of charge. Multi point inspection the work they did on my car was unexpected but much needed honesty #1 More
by redevil63
Verified CustomerEmployees Worked With
Brandon Pritchett
November 09, 2019
didn't fix nothing Took Explorer XLT for routine oil change and tire rotation and 2 other service related issues. One clunk generates exactly at 6 mph from start up and Took Explorer XLT for routine oil change and tire rotation and 2 other service related issues. One clunk generates exactly at 6 mph from start up and the other issue is a shutter/vibration between 16 and 24 mph under load. After keeping the truck for 1 week neither of the issues were fixed or at least a viable explanation of the problem. More
by PC Formulator
November 09, 2019
Nate was so easy to work with - friendly and accommodating. He even delivered our car to us! It was a low pressure, relaxed environment Overall, a positive, professional experience. accommodating. He even delivered our car to us! It was a low pressure, relaxed environment Overall, a positive, professional experience. More
by Abr5
November 08, 2019
Awesome very professinal and willing to help. I am very pleased of the service. Coming through the door I witnessed professionalism in the workplace. Doug went over and beyond to help me. I would I am very pleased of the service. Coming through the door I witnessed professionalism in the workplace. Doug went over and beyond to help me. I would refer Klaben to anyone. Denise and Joe were also awesome. Keep up the good work. More
by mitchellangela602
November 07, 2019
Doug got me in the car I wanted! Doug cared about what I needed and my budget. He went the total distance to make sure I was happy with my purchase. It was another great experience Doug cared about what I needed and my budget. He went the total distance to make sure I was happy with my purchase. It was another great experience with Klaben! More
by Seena
November 06, 2019
Chris is one of the best salesmen . I walked in driving a 2008 and drove out driving a 2019 very little paper work Great! place 2008 and drove out driving a 2019 very little paper work Great! place More
by Carrir
Employees Worked With
November 06, 2019
Klaben Ford Lincoln Service is Terrific Whether you drop by the Service Department with a question about settings on the electronics or schedule a service appointment, the Klaben Service Dep Whether you drop by the Service Department with a question about settings on the electronics or schedule a service appointment, the Klaben Service Department Team is always ready to give you exactly what’s needed to help you get back on the road completely satisfied. More
by CMCBSMITH
Employees Worked With
November 05, 2019
Oil change I had an stand was taken on time. Staff friendly and informed me of an issue with the car. Was able to wait in a very clean and comfortable area. I had an stand was taken on time. Staff friendly and informed me of an issue with the car. Was able to wait in a very clean and comfortable area. More
by linda_kindness
Employees Worked With
