
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fair, Friendly, no pressure service I left with exactly what I was looking for. I was not pressured into something I didn’t want/wasn’t able to afford. My family has been working with Mi I left with exactly what I was looking for. I was not pressured into something I didn’t want/wasn’t able to afford. My family has been working with Mike for over 10 years and will continue to do in the future! More
Repair of retractable roof My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the w My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the way. I appreciate the pick up and rental car service since Klaben is 40 minutes from our home. More
Thank you! Above and beyond Putting me into new tires at a fantastic price! I appreciate the extra time spent to get me the great deal. Your department truly put the customer fi Putting me into new tires at a fantastic price! I appreciate the extra time spent to get me the great deal. Your department truly put the customer first. More
Great service and a hot dog too We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They we We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They were delicious! More
Repeat business Mike C and the team at Klaben have been awesome to work with. This was the third Ford Mike’s sold us. Top customer service as usual. Mike C and the team at Klaben have been awesome to work with. This was the third Ford Mike’s sold us. Top customer service as usual. More
The process was easy and stress free! I went into Klaben for another lease and yet again, I was completely satisfied with my experience! My salesman Nate Bryant was knowledgeable and helpe I went into Klaben for another lease and yet again, I was completely satisfied with my experience! My salesman Nate Bryant was knowledgeable and helped me find the best leasing plan and vehicle. Nate even stayed later to show me all the bells and whistles of my new vehicle and I really appreciated that. I would recommend him to anyone! Christine Klaben was very helpful and patient while explaining all the paperwork in the fiance department. She made the process very easy! More
Louis is someone I can count on . He's friendly, prompt and trustworthy. He goes the extra mile to be sure I get the best service possible. I would highly recommend Louis. . He's friendly, prompt and trustworthy. He goes the extra mile to be sure I get the best service possible. I would highly recommend Louis. More
Amazing service It was really easy to work with Louis. He went above and beyond to ensure a fair deal was made and that every detail was taken care of efficiently. Wo It was really easy to work with Louis. He went above and beyond to ensure a fair deal was made and that every detail was taken care of efficiently. Wonderful customer service!! Highly recommended. More
IT'S ALWAYS SOMETHING This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air clea This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air cleaner parts back together, second time I waited while my car was sitting in the parking lot finished, third time it was not having the loaner car I had requested when making my appointment. Although I will say that they do out of their way to make sure you leave in a good mood, very friendly people. One other thing, I can't stand getting emails every other day to fill out these reviews, I've held off submitting this for weeks but I am really tired of deleting the emails. Now that I've reviewed maybe they will stop sending them. More
Excellent as always. As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident th As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident that if Kim says work needs to be done it must be necessary. We have purchased 6 Fords because we knew Kim would be there to support us. More