
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Form start to finish it was a wonderful process Branden was wonderful to work with, and everyone else we came in contact with was very helpful. The process was so easy, fast but still thourough! Branden was wonderful to work with, and everyone else we came in contact with was very helpful. The process was so easy, fast but still thourough! More
Great car buying experience I was referred to Klaben Ford by a family member, so I decided to try them again (I had purchased a Focus previously, but many years ago). My initial I was referred to Klaben Ford by a family member, so I decided to try them again (I had purchased a Focus previously, but many years ago). My initial contact was Christine Klaben. She was very friendly and professional and she connected me with Nate Bryant, the salesman. I told him my requirements and he took it from there. Nate was very up front, no nonsense and he found me a vehicle that was a perfect fit. He got me a great price for the vehicle and a fair trade in for my truck and the Klaben team got it financed through Ford. Nate took me through all of the steps of the purchase and even took an extra step of returning one of my items that I had left behind in my truck. After the purchase, he made me feel comfortable in understanding all of the features of the Escape at the time of delivery. I will recommend Klaben to my friends and family. More
Love my new Fusion Hybrid After my previous Ford Fusion was totaled in an accident, they were able to get me into another Fusion (this time a Hybrid) quickly and smoothly. S After my previous Ford Fusion was totaled in an accident, they were able to get me into another Fusion (this time a Hybrid) quickly and smoothly. Since this was my third purchase experience with Klaben, I have been continually impressed with the whole process from beginning to end. Highly recommended! More
Helpful and caring! Doug Carter has helped me find a great deal on leasing a car 3 TIMES NOW! Every time has been a quick and painless and dare I say joyful experience! J Doug Carter has helped me find a great deal on leasing a car 3 TIMES NOW! Every time has been a quick and painless and dare I say joyful experience! Jenn Bowen and Tim Sterling were both super helpful and extremely informative and I appreciate all their hard work in helping get me into a Ford Ecosport! More
We came, we saw, we bought. This is the 2nd vehicle we have purchased with Klaben Ford. Both times we have experienced a welcome atmosphere, with knowledgeable salesmen. Matt M This is the 2nd vehicle we have purchased with Klaben Ford. Both times we have experienced a welcome atmosphere, with knowledgeable salesmen. Matt Moyers listened closely to our needs and matched us to a vehicle that met our expectations and budget. The 100 point inspection gave us confidence in buying a used vehicle that was previously leased. The extended warranty is a nice feature to purchase on site, since that is where repairs are made. We have a nice relationship with our service adviser Kyle, who has serviced our Ford F-150. All along the process my husband an I were treated with a smile and friendly attitude which made the overall experience less of a chore. More
Recalled Recall was scheduled promptly at customer's convenience. Service was performed i a very timely manor and returned in an hour. Very courteous washed, Recall was scheduled promptly at customer's convenience. Service was performed i a very timely manor and returned in an hour. Very courteous washed, dried and ready to go. Thank you . More
Great dealership Tyler went above and beyond that any other dealership was willing to do to get me out of my current lease. Love my new F 150! Tyler went above and beyond that any other dealership was willing to do to get me out of my current lease. Love my new F 150! More
Klaben Ford personable salesman, comfortable surroundings, nice people, no pressure, quick and easy financing process. I found the dealership to be very bright an personable salesman, comfortable surroundings, nice people, no pressure, quick and easy financing process. I found the dealership to be very bright and inviting as well as the staff. I was treated with respect and courtesy.. Overall this was the most pleasant buying experience I have ever had purchasing a vehicle. More
Great, fast service. Helpful technician. We have an older small RV, a Volkswagen Rialta, that we brought in for rear brakes. Brian was great, and he went out of his way to help fix an issue b We have an older small RV, a Volkswagen Rialta, that we brought in for rear brakes. Brian was great, and he went out of his way to help fix an issue before it became a serious problem. He did some research to find a part for us in Canada. Even with that the RV was done within a week. Very pleased with our service. More
Excellent Customer Care JC Crawford has sold me three new cars over the past 15 years. Joe French has been my service advisor for most of that time. As always, when my 2019 F JC Crawford has sold me three new cars over the past 15 years. Joe French has been my service advisor for most of that time. As always, when my 2019 Fusion Energi Titanium arrived, it was in perfect condition. JC explained all of the advanced features and then took me on an extensive test drive to assure that I understood how everything worked. Klaben has always provided excellent customer care in both sales and service. Andy Bellian was also very helpful. More