Klaben Ford Lincoln

Helped in an Emergency During a very busy time for the Service department Kim worked us in and finished the repairs much sooner than we ever expected. She gave us fair reco During a very busy time for the Service department Kim worked us in and finished the repairs much sooner than we ever expected. She gave us fair recommendations and is always helpful and understanding. More

I was in for an oil change I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can to them. More

Mike Cooney is the best. Mike Cooney and the whole klaben group are simply the BEST! They took care a really bad day and made sure we got what we wanted and made sure everyth Mike Cooney and the whole klaben group are simply the BEST! They took care a really bad day and made sure we got what we wanted and made sure everything was perfect. Thank you for everything. I have told everyone to go there first. You will not be disappointed! More

Efficient,great communication on progress of car. Wonderful service from moment I brought car in for service for the very first time since I bought the vehicle. I especially appreciate that the mecha Wonderful service from moment I brought car in for service for the very first time since I bought the vehicle. I especially appreciate that the mechanics listened to me about my concerns and actually addressed them with professionalism. However I really would like to give a special shout out to them but do not know their names. Mgmt should consider placing names on website or identifying them differently so they can be appreciated. More

Knowledgeable and responsive they made me feel like welcome No question remained unanswered. All time lines were met and exceeded. This was our third vehicle from Klaban. There is a reason for this. The time th No question remained unanswered. All time lines were met and exceeded. This was our third vehicle from Klaban. There is a reason for this. The time that was spent with us gave us the trust that that is so important when buying a new vehicle. More

Great Experience - Professional It's nice to finally to have found a dealership that cares about the customer. I transfered from the Horrible Dealership Nick Mayer Ford. Worst Experi It's nice to finally to have found a dealership that cares about the customer. I transfered from the Horrible Dealership Nick Mayer Ford. Worst Experience ever. Your Money is all they care about now. It was a good dealership when it was Marshall Ford. Klaben is like a breath of fresh air. I would buy a car from Klaben but since Ford won't Honor and take care of a warranty, I won't be buying another Ford Product. I was a Customer for 30 years. Vehicles cost to much to have a car company not stand behind the their product. More

The best severice appt. I ever had. I have never been treated better in the 56 years I've been buying cars. Kim is the best . She should get an atta girl. thank you Kim. I have never been treated better in the 56 years I've been buying cars. Kim is the best . She should get an atta girl. thank you Kim. More

Leased a new focus Nate made the whole process as easy and quick as possible. Very helpful. He even delivered the vechile to me. Definitely will be doing business with n Nate made the whole process as easy and quick as possible. Very helpful. He even delivered the vechile to me. Definitely will be doing business with nate again in the future. More

Outstanding and empathetic ‘16 Ford F150, 7K, broke down while visiting family in Kent. Even though we did not buy from Klaben, they treated us like family and loyal customers. ‘16 Ford F150, 7K, broke down while visiting family in Kent. Even though we did not buy from Klaben, they treated us like family and loyal customers. Klaben was able to diagnose, order parts, and repair within 3 days. Best Ford experience to date. Klaben is an excellent example of what a dealership should be and is an oustanding representative of the Ford brand. More