
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Already sent a couple n they bought a Lincoln! Excellent ! Excellent! Amazing staff n deals. Won’t go anywhere else! This is the third car purchase and it won’t be the last! Thank you Dan Peters a Excellent ! Excellent! Amazing staff n deals. Won’t go anywhere else! This is the third car purchase and it won’t be the last! Thank you Dan Peters and Christine Klaben and Matt for your help! More
Great Experience Great salesman Bob Payatas no high pressure sales pitch all ways layer on the tables rebates etc. He’s a team player. The home of the Real Deal Great salesman Bob Payatas no high pressure sales pitch all ways layer on the tables rebates etc. He’s a team player. The home of the Real Deal More
no pressure straight forward. great service, no hassle, no pressure in buying stuff that wasn't needed. The staff was really nice also. I would send other people to them for serv great service, no hassle, no pressure in buying stuff that wasn't needed. The staff was really nice also. I would send other people to them for service. More
SERVICE VISIT Excellent customer service. It is always a pleasure to work with Klaben and it associates. They alway make car buying and service a pleasant experie Excellent customer service. It is always a pleasure to work with Klaben and it associates. They alway make car buying and service a pleasant experience. More
NEW LEASE Terry Baughman made my leasing process phonomenal. I did not feel pressured to buy and he was willing to answer any questions I had. He did everything Terry Baughman made my leasing process phonomenal. I did not feel pressured to buy and he was willing to answer any questions I had. He did everything he could to make sure I was happy with my decision! Terry Colbert as wel really took care of me and made sure I never thought about my old car and all it’s troubles! Jennifer Bowen was so friendly and happy to help me get my finances in order and drive away in my new lease. She answered any and all of my questions and made me feel confident I was making the right choice! Thank you everyone at Klaben for making my birthday the best it could be! More
Excellant service. This is my car's family. Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bri Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bringing my car in to be serviced. More
Had to make multi visits, but seems to be running well now I was in on 4/9 and believed the issue was resolved, but encountered it again on 4/12. However, Kyle really took care of me, and everything seems to b I was in on 4/9 and believed the issue was resolved, but encountered it again on 4/12. However, Kyle really took care of me, and everything seems to be running well at this point. I also want to mention Ernie, who took we to work on both days, he is always so pleasant and I always feel comfortable riding with him. More
Excellent Dealership! This is the first car that I have leased from Klaben and it was a wonderful experience. My salesperson, Doug Carter was so helpful, patient and knowl This is the first car that I have leased from Klaben and it was a wonderful experience. My salesperson, Doug Carter was so helpful, patient and knowledgeable that I will not buy from anyone else. He listened when I told him what I was hoping to lease and what I could afford to pay monthly. He never pressured me and gave me several options to choose from and encouraged me to test drive them all. I was able to to get a nicer model than I had expected and the team at Klaben worked hard to get me this good deal. From the manager, finance person to Doug Carter, my experience was all positive. Several family members have purchased from Doug at Klaben in the past and I was able to experience the same great customer service that they had told me about! Thank you! More

Great leasing experience Overall, great leasing experience. Smooth. Fast. Simple. Most of the work was done over the phone, which I prefer. One opportunity is for Lincoln Overall, great leasing experience. Smooth. Fast. Simple. Most of the work was done over the phone, which I prefer. One opportunity is for Lincoln to speed up the delivery process. Too much paperwork and waiting around. More
Excellent experience! I was referred here by my sister who has purchased two vehicles here previously. I was wanting to just get some information on what options I might h I was referred here by my sister who has purchased two vehicles here previously. I was wanting to just get some information on what options I might have since I still owed quite a bit on my previous Focus. I worked with Matt Moyers and Andy Bellian who were extremely helpful in explaining my options and he was able to get me into a new Ecosport. I feel that they went above and beyond in helping me to make an informed decision and get the best financing available. I would totally recommend Matt to anyone who is looking for an automobile, even if you have to drive a distance to get here. You won't be disappointed! More