
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,796 reviews
A Positive Buying Experience We received prompt, professional, courteous and knowledgeable treatment during the recent purchase of our new Ford vehicle. We would recommend Dan, C We received prompt, professional, courteous and knowledgeable treatment during the recent purchase of our new Ford vehicle. We would recommend Dan, Chris and Stephanie to others seeking transparency. This was our first purchase from Klaben Ford Lincoln and they made it a pleasure to do business with this dealership. More
service appt. You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usu You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usually see Mike but have talked and worked with others. Great team! More

Surely Perfect! The gentlemen at Klaben are just the absolute best! Dave, Don, and Jennifer make sure that buying a car is the best experience possible. They move mou The gentlemen at Klaben are just the absolute best! Dave, Don, and Jennifer make sure that buying a car is the best experience possible. They move mountains and make sure you are happy. They made sure I walked out with the car of my dreams. They made sure that during my time waiting I was more than comfortable. They treated me like family. I was their little sister and they needed to know that I was getting the perfect car, the perfect deal, and the perfect service, and they made sure of it! If you're looking to buy a car, you need them by your side. The Klaben family are just amazing! I can't thank them enough! They made my day and my experience absolutely perfect! More

Very happy with new Continental! We bought a Lincoln MKZ from Jeff a few years ago. We really liked the car, but we just needed a little more room. Jeff showed us a Continental, expla We bought a Lincoln MKZ from Jeff a few years ago. We really liked the car, but we just needed a little more room. Jeff showed us a Continental, explained all the gadgets, and made the deal easy to say yes. Thank you Jeff and Klaben for all you do. More
Helpful, trust work done I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't try to "up-sell" your service, by telling you that you need something not necessary, and while not the "quickest" at doing an oil change/tire rotation, they do an adequate job at trying to get your vehicle done while you wait, especially on a busy Saturday. I have had to wait 4 hours or more at another local Ford dealer, and Klaben got the job done in 1 1/2 hours. I have trusted them in the past to do my recall and repair work on vehicles, and will continue to do so. Overall, I am pleased with their work, friendliness, and professionalism, and would recommend them to others needing similar work done. More
‘16 F-150 unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recom unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recommend Klaben to others! More
Excellent Service I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was faulty. He explained to me that it was covered under extended warranty plan. Brandon answered my questions and was very polite. More
More than a Dealer!!! At Klaben Ford you are more than a customer...you are family. They make sure you are comfortable with your deal and that you are more than a number t At Klaben Ford you are more than a customer...you are family. They make sure you are comfortable with your deal and that you are more than a number to them but family. I have never been pressured into a deal or rushed to make a decision. They take time to allow you to process the purchase and look for the deal that is best for you. I think that is why Klaben is so successful because they realise that they could sell a few cars to some people for a while but to get them back they have to feel comfortable and the deal worked in their lives. Thank you Rich and thank you Mike for always making it an easy decision where to make my car purchases. You are more than a dealer to me...you are family!!!! More
Perfect The entire staff was extremely professional and very kind. Rich Klaben and Nate Bryant helped me and they both are extremely caring and very helpful. The entire staff was extremely professional and very kind. Rich Klaben and Nate Bryant helped me and they both are extremely caring and very helpful. Both of them took the time to help me in my situation and they are truly amazing people. Very professional all around. More

I love Klaben I was provided exceptional customer service at Klaben once again! Bob Paytas helped me find the right car for me at the right price. Thanks Klaben! I was provided exceptional customer service at Klaben once again! Bob Paytas helped me find the right car for me at the right price. Thanks Klaben! More