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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,481 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,481 reviews

June 30, 2020

One of the most painless experiences at a dealership I have ever had. I am a new customer and will definitely keep my business here More

by beth_laclair
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
June 30, 2020

It’s a Great dealership! We have purchased several vehicles from them. The Klaben Family has always been very kind and helpful. They are also close to home and vehicle servicing is very convenient. More

by MICDMO1
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
June 27, 2020

MY Buy I waited to be waited on for a long time you knew when I was picking up the truck that Friday. Then you kept 1 set of keys for the vehicle are you kid More

by davidwimer59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natalie Burk
Jul 01, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for your valuable feedback. We apologize for the wait when you took delivery of your vehicle. Our goal is to provide an efficient and pleasant customer experience. We clearly failed in your case. We are sorry about the confusion with the keys and have sent them to you per your request. If you have any additional questions or concerns, feel free to reach out to Natalie at (330) 369-4444 extension 118. We appreciate your business and hope to move forward on a positive note.

June 27, 2020

Have dealt with Jim in past. Will continue to use in future. Very accommodating and helpful. No pressure, knowledgeable of vehicle and options on vehicle. More

by circlec1
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Nick Papantonakis
June 26, 2020

We just purchased our 2nd car from Klaben Ford in Warren, Ohio. The sales and finance reps were professional, friendly and beat all advertised prices. More

by JILL.KARG
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
June 26, 2020

My experience with the dealership was famoamus. Mike is the most professional and respectful salesman I ever encountered. The service department was of the highest quality service . Your staff are so very More

by unicornjmi
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Once they figured out the problem they fixed it. Still learning as this is the first Lincoln l have owned and, the first CERTIFIED PRE-OWNED. Didn’t expect to have any problems this soon since every More

by BOHAMIANDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
June 26, 2020

no title no place to sit I don't drop off so while waiting I am old and need to sit I realise a pandemic changes our world but the least you could do is a wait More

by wlmccar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i dont know any employees by name
Jun 26, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for your feedback. We apologize for the limited seating currently available in our customer lounge. Feel free to use any of the seating available in our showroom area if we are still under social distancing restrictions on your next visit.

June 21, 2020

Chuck is the greatest will be back again this is the fourth truck that i got eith his help this time got a vehicle for my girlfriend More

by badassnolen
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
June 19, 2020

SERVICE ON TRUCK KARL IS FRIENDLY AND HELPFUL AND KNOWS THE FORD 150. CLEAN AND HAS COFFEE IN THE WAITING ROOM. ALWAYS NEED A COFFE! LIKE THE SERVICE. More

by DALBANESE001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
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