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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
994 Reviews

994 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 15, 2021

Klaben Ford has great customer service. They are quick to respond to a customer’s needs. More

by SSMASSACCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
Oct 18, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Klaben Ford of Warren for all your vehicle needs! Take care!

October 15, 2021

Clean, friendly serviceNice lobby waiting Clean, friendly service Nice lobby waiting area. Complimentary beverages Enjoyable to wait while car is serviced More

by BMCROUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2021

What a wonderful experience! very concise with expeditious services along with dessertful courtesy & Accomandations! Thanks Ford Linoln Klaben for hosting me like Family More

by mrdigitaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 04, 2021

Friendly and good service but trying to get an oil change on first come first serve basis is a pain. Should make appointments. More

by Mary James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Klaben Ford Lincoln of Warren responded

Hi Mary, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2021

Chuck Potashnik is the best and the service department knows what they are doing and reliable. More

by UMARLOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Smith, Ben Williams
Oct 04, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2021

Mr.Klaben has a very professional business and associates himself with professional people that knows how to make you feel at home. We are always treated like first class citizens and I like that. More

by Jpapmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2021

Klaben doubled their price on a oil change, they never informed me of the increase prior to service. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Klaben Ford Lincoln of Warren responded

Don, Thank you for taking my call to discuss your situation. I apologize again that we did not make sure you were aware of the $10 incresase in the Works Maintenace Package. As we discussed, the price increase is the result of the multiple oil price increases the market has incurred since January 1. We truly appreciate your business and your long time loyalty. Feel free to contact me personally for any of your service needs moving forward. Thanks again. Jeff Johnson.

September 17, 2021

Everybody did their. Part very professionally with respect for the customer.I would recommend this department More

by donvera
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Williams
Sep 25, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2021

Took my 2021 Ford Ranger in twice due to leaking in the Cab Driver side when it rains and they could not find out where the rain water was coming from both times. If it rains again and the Cab gets wet I w More

by mikeharp401
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2021

Quick satisfaction great service with great pleasant customer service excellent customer service I’ve never worried about my car service after leaving Klaben I’ve always felt satisfied and reassured th More

by PRISKURTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Urbania
Sep 07, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford of Warren for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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