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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,494 Reviews

5,494 Reviews of Klaben Ford Lincoln - Service Center

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January 12, 2024

I have purchased four vehicles from Klaben Ford. I have always been treated like I am important to them. I have all y vehicles serviced by Klaben and have settled on Mona Crooks as the service adv More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

I have been going since the purchase of my 2017 car and Mona has been terrific all the times I have had service. All lets me know what is necessary for the upkeep. More

by Celestekloth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Anthony was super friendly and efficient handling the service of my vehicle and my concerns. He was attentive and respectful. Will happily return for service again. More

by seals-trucks.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Kim was very attentive to my discretion of concerns and explained the solution to my situation. More

by rkochruns
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Brought my Ford Fusion for seasonal maintenance; the job was done on time by Joe French and his able team. More

by MBDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Joe French always does a great job! He always makes it easy to bring in my vehicles. More

by dbaumgardn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

I love working with Kim. She explains everything in detail. She works with my schedule. It’s always a pleasure to come visit to gave my car serviced & see her smiles. More

by KATHRYN TINKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Everything was great. They changed my oil, and rotated my tires right at my place of work. More

by eukie112233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham
January 07, 2024

Service performed. No problems. Easy in and out. Anthony very professional and easy to work with More

by SHARKEYRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Came in for “the works” oil and tire change. The service took less than an hour which is reasonable. More

by dmans988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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