4,714 Reviews of Klaben Ford Lincoln - Service Center
I always have a great experience every time my vehicle needs service or body work. This time Brandon Brinko from the body shop went above and beyond to help me deal with insurance companies and Enterprise needs service or body work. This time Brandon Brinko from the body shop went above and beyond to help me deal with insurance companies and Enterprise Rent a car. If not for him and his experience, I probably would still be without my vehicle. Thank you Brandon and everyone at Klaben! More
Had my truck in for repair to back panel and light. The job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the en job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the entire team at Klaben body shop went over and above! Professional, talented, kind, and just awesome! Even cleaned my interior better than I ever did! As a side note, when I take my truck in for service I never have them wash it for fear of scratching etc., but when I pulled in to pick it up, it was shining like a star! Beautiful! Also, this was an insurance claim so I was thinking it’ll be a hassle. Nope! Brandon’s knowledge and experience made the entire transaction as simple as breathing air! And I can’t go without saying that when I had this truck in for roof rattling…Klaben service once again worked diligently to correct the sunroof…again…note to Ford, you really should work on a better design on the sunroofs. This is a continuous issue. One of which I refuse to pay out of pocket just because your design is faulty. But Klaben service gets it repaired each time! They’re great! From Kim Wolfram, Sean, Steven, and ALL those in the service department that work on my truck! You’re ALL awesome! And appreciated! Thank you all, Patty SchiffhauerPerlberg More
Entire experience was Outstanding. Thank you. It was a minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated custome minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated customers like they valued their business. The building was clean and had great places to wait if needed inside and outside. I like the patio. I only had to wait to be picked up by rental car and that was minimal and the whole rental car was arranged by Klaben. More
I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with the quality of their work and customer service. Thanks again Artie, Steve, Brandon, Nick and Mona!! More
I think I got a very thorough repair. Someplace else would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and explained the repair that would be needed. Mona wrapped up the paperwork and was pleasant to work with. Who handled my original phone call to arrange the appointment? She was great. The cost was within my expected range. More
Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years. she is not only a great services person but she is also a good person that I can say has become a good friend over the years. More
The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles. service department makes it easy to want to return for all my service work on my Ford vehicles. More
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. I have been a customer for many years and refer others to Klaben. Thank you for everything. More
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More
Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have. she is taking care of any concerns I may have and is checking on services I may need to have. More