Klaben Ford Lincoln - Service Center

Excellent service from the time I arrived until everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and emai everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and email that I will return to Klaben for future service. More

Responsive to customer needs and concerns. Very polite and courteous. Kept me informed of progress and when work will be completed. Very polite and courteous. Kept me informed of progress and when work will be completed. More

KIM IS EXCELLENT VERY FRIENDLY, COURTEOUS, KIND KIM GOES OVER AND ABOVE FOR YOUR NEEDS KEEPS YOU UPDATED ON WHAT IS HAPPENING ON YOUR VEHICLE GOES OVER AND ABOVE FOR YOUR NEEDS KEEPS YOU UPDATED ON WHAT IS HAPPENING ON YOUR VEHICLE More

Derek answered all my questions and was courteous each time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. More

Sean and Joe have been very helpful in handling, all the recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. More

Justin Russell was courteous, explanatory and helpful. I would recommend his help to other customers. I would recommend his help to other customers. More

I’m pleased with the work they did on my car, yet again thank you thank you More

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she always makes sure that nothing it needs is over looked and everything that is done to it is done correctly. I have unconditional trust in Mona. She is knowledgeable, conscientious, and just flat out the best service advisor I have ever had help me. More

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she always makes sure that nothing it needs is over looked and everything that is done to it is done correctly. I have unconditional trust in Mona. She is knowledgeable, conscientious, and just flat out the best service advisor I have ever had help me. More

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she always makes sure that nothing it needs is over looked and everything that is done to it is done correctly. I have unconditional trust in Mona. She is knowledgeable, conscientious, and just flat out the best service advisor I have ever had help me. More