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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,330 Reviews
Call Service Center (330) 673-3139

5,330 Reviews of Klaben Ford Lincoln - Service Center

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November 26, 2021

Always great service, on time delivery, clean facility, knowledgeable staff, great price. Mona is the BEST! More

by Nahrstedtlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 25, 2021

tom alcorn, mona, joe and girls who took over for loretta, shelby and Stephanie are terrific More

by maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
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Nov 30, 2021 -

Klaben Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 25, 2021

Excellent service and great personal attention to the problems with my vehicle. Loaner car also was great. More

by robtdupont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Report | Print
Nov 30, 2021 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2021

Oh my Gosh I love Mario away takes care of my family. Klaben team is always amazing and jumps in to help with any questions or problems you have. I will always us Klaben. More

by GusAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
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November 24, 2021

They always do a great job on our fleet of vehicles. That is why we keep coming back. More

by HOOKHOMEMAINTENANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Report | Print
Nov 30, 2021 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2021

Friendly knowledgeable good value. Quick lane is Friendly knowledgeable good value. Quick lane is convenient with good product knowledge and hours to fit my schedule. More

by ojschneider2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Report | Print
Nov 25, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2021

Our company transports clients with special needs and when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. More

by Cwebb.safego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba, Alisea Kight
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Nov 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2021

Thanks for worked me in on a busy day between appointments. The work was done to perfection More

by BRIJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Report | Print
Nov 19, 2021 -

Klaben Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Have a great day!

November 17, 2021

Service is always dependable and I’m always satisfied when I leave. Great service as always More

by Jackmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Report | Print
Nov 19, 2021 -

Klaben Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Have a great day!

November 16, 2021

Easy to make the appointment, was in and out in timely manner for the service’s requested. Exceptional value Ali was very complete in the explaining the service’s and the results, and very professional. More

by mav56ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, Alisea Kight
Report | Print
Nov 18, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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