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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,389 Reviews

5,389 Reviews of Klaben Ford Lincoln - Service Center

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January 11, 2022

Great service department. Always able to help with what is needed. Regular customer. Great crew More

by dharleydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

January 07, 2022

The Quick Lane Team always does a good job on our fleet of vehicles whenever we come there for Service Work. More

by HOOKHOMEMAINTENANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

January 07, 2022

I was treated very well with service women Kim. Hope to come back again. Tire very pricey but not service fault. More

by Ntisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

January 06, 2022

Great having Tyler as my service center person every time I get service. I trust him to take care of my vehicle. More

by cmarlene04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 15, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 04, 2022

Very nice and clean dealership with a comfortable waiting area for customers. Kim Wolfram in service is why we chose Klaben. Been dealing with her for years with my employer. More

by Derek R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi Derek, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much again for being one of our valued guests and we look forward to your next visit!

January 04, 2022

I visited this dealership after my truck was totaled and they were very helpful and upfront, I ended up building a new truck with my sales rep and the the new truck arrived earlier then expected by a month, More

by JKonopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 03, 2022

Service was fast and easy to schedule, the service advisor was very friendly and helpful. More

by samiam81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 15, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

January 03, 2022

Kim our service rep is outstanding. She is always friendly, helpful and goes to great lengths to accommodate her customers. She was able to work us into a busy schedule and get our car serviced while More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi Bob, thank you for your wonderful response to the quality of service our Staff Kim provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 03, 2022

Service is easy to schedule, and Tyler is always friendly and answers all my questions without making me feel bad for asking anything. More

by Jbostick910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

January 03, 2022

Great accurate knowledge care friends long-standing professional kool clean clear best dealerships trustworthy and yet always available More

by OTOLEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba, Alisea Kight
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

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