Klaben Ford Lincoln - Service Center

Great customer service; friendly and knowledgeable. I had to wait a few hours for my service but it was no problem because they told me before arrival that it would take some time. had to wait a few hours for my service but it was no problem because they told me before arrival that it would take some time. More

Everyone was very helpful and professional. They went out of their way to reassure their initial evaluation was accurate. of their way to reassure their initial evaluation was accurate. More

I choose this dealership to work on my work vehicle because of the professionalism and positive attitudes throughout the business. because of the professionalism and positive attitudes throughout the business. More

The service staff is awesome. They went above and beyond my expectations. They even arranged my rental car. my expectations. They even arranged my rental car. More

Awesome experience you guys are always courteous and professional. I wouldn’t go to any other dealer professional. I wouldn’t go to any other dealer More

All of the personnel who assisted me at the dealership were very professional and helpful. were very professional and helpful. More

They worked with my work schedule and made sure I was taken care of. I was very impressed with my service. taken care of. I was very impressed with my service. More

Tyler was great. He called me frequently to give me updates. They finished the service on my car much quicker than expected, and gave me a free loaner vehicle in the meantime. Once my car repair was co updates. They finished the service on my car much quicker than expected, and gave me a free loaner vehicle in the meantime. Once my car repair was completed, they made sure it was done correctly, and even completed a recall that I wasn't even aware of. Before they gave my car back, they topped off my gas tank. Such a stress free process!! More

Service personnel was courteous and explained the steps to my service experience. Made the process proceed effortless. to my service experience. Made the process proceed effortless. More

I had a problem with a locked up brake caliper. Michael Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall repair to make sure every was working properly. A customer satisfaction program item (Door Lock actuator) was replaced due to intermittent failure. Mario Palomba kept me up to date on status. More