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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,376 Reviews

5,376 Reviews of Klaben Ford Lincoln - Service Center

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July 09, 2021

I have coming to Klaben for 10 years for new and used vehicles as well as service. The Klaben team is professional, courteous, and honest. I will always recommend Klaben to others. Thank you. More

by TGILLIAM61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 08, 2021

Thank you for making my busy life easier. I will keep coming back. You Guys ROCK! Thank you so much for your professionalism and care More

by C. Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We're looking forward to your next visit with us!

July 08, 2021

Wow all I can say is wow. These guys at Klaben are the best. Needed a few things done plus my oil change. Mike Brandvold is the g.o.a.t I had some nasty stuff on my chrome wheels what actually was happeni More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Chapman, Cody
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2021

Mike is always helpful in explaining the necessary details of my service. I appreciate that he also keeps me updated on what I may want to focus on for my next service appointment. Always a great ex More

by KALUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 05, 2021

My MKC is now three years old. I am very pleased with the regular service performed at Klaben. Car has always been delivered back to me with the service completed as requested. More

by mhlinc18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 05, 2021

I found Tyler to be very helpful with my problem. The I found Tyler to be very helpful with my problem. The first person I spoke with told me that I could not get my vehicle in until July 6. My check eng More

by deputydawg114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tyler here at Klaben Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2021

Everything was on time and explained to me. No surprises. Was called when car was done to pick it up. Everything went very smoothly. Will use them again. More

by DAVE.LAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!

July 05, 2021

Kim, was the service person who helped me and as usual the service was EXCELLENT! More

by Charlotte25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kim here at Klaben Ford! If you're ever in need of more help, please let us know!

July 05, 2021

From making the appointment to service was a refreshing experience good people doing a great job Work well executed with professional service all explained so my wife had a clear understanding of the pro More

by COUNTRY1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We hope to be of service to you again! Take care!

July 01, 2021

I’ve had nothing but good experiences dealing with everyone I’ve come in contact with at Klaben. I’ve been dealing with Klaben for the better part of 15 years now primarily because of Terry Baughman a More

by Joel.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
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