Klaben Ford Lincoln - Service Center

Repair Very good customer service and repair work. Got in and out in a timely manner. Thank you. Stayed open late which was good with my work schedule. Very good customer service and repair work. Got in and out in a timely manner. Thank you. Stayed open late which was good with my work schedule. More

Top notch dealership Very helpful, great service each time I have had my car in for regular maintenance or repairs. Had body and paint work done and it was excellent work. Very helpful, great service each time I have had my car in for regular maintenance or repairs. Had body and paint work done and it was excellent work. More

A bad situation turned good I have a 2015 mustang gt. The clutch let go which caused other transmission problems. I had the car checked out 1900 miles prior by a competing ford d I have a 2015 mustang gt. The clutch let go which caused other transmission problems. I had the car checked out 1900 miles prior by a competing ford dealer. They said it was operating normal. After calling around I'm happy to say I ended up taking it to klaben in kent. Mike in service took excellent care of me and my car. Admittedly I am a difficult customer lol. Mike understood my needs, and concerns. Thanks again guys! More

Went the extra mile Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement wa Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement was covered by extended warranty and the service manager upgraded my rental to a van at no cost so i could get back to work. They kept me informed every day of their progress. They gave me a great deal in rear brake job because job took a little longer than they originally thought. I will return for future service needs. More

Scheduled maintenance Fast, reliable service. oil change, tire rotation and car wash. Friendly, curtious. Free WiFi and longer with television. Complimentary coffee, coo Fast, reliable service. oil change, tire rotation and car wash. Friendly, curtious. Free WiFi and longer with television. Complimentary coffee, cookies, fruit and donuts. Hot tea More

Prompt Reliable Service I rely on Klaben in Kent for all of my Jeep service needs. Justin Stinnett is always quick to diagnose and repair the maladies of my trusty 2009 Jeep I rely on Klaben in Kent for all of my Jeep service needs. Justin Stinnett is always quick to diagnose and repair the maladies of my trusty 2009 Jeep Liberty. This particular time the anti-theft module shorted out causing the horn to sound off randomly, annoying to say the least! Considering the age of my current vehicle , I also spent time with Tyler Kline considering what a future purchase might be. He was knowledgeable and considerate of my current and future needs. More

Klaben Cares My shifter needed repair on my 2015 MKX. From beginning to end the process was thorough. My Service Advisor, Kim Wolfram, explained in detail the issu My shifter needed repair on my 2015 MKX. From beginning to end the process was thorough. My Service Advisor, Kim Wolfram, explained in detail the issue and made sure that the repair was tested and working perfectly. Kim is always thorough and I am so pleased with her attention to detail. Kim also made sure the repair was “no charge” and my oil change and multi-point inspection was billed properly. I know the care I receive at Klaben is done with a commitment of excellence! More

Friction Free Service Used the Dealership’s Valet service which is part of my MKZ lease. Great experience from start to finish. My car was picked up and I was provide a ren Used the Dealership’s Valet service which is part of my MKZ lease. Great experience from start to finish. My car was picked up and I was provide a rental car FOC (other than topping up the tank). Paperwork was minimal and in hand for signature. Maintenance was done and All coordinated by Kim Wolfram (who is the best). Friction Free and no interruption to my day! More

excellent left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. More

sirvice light came on The car service light came on in my new car. I am from out of state and went into Klaben with out an appointment. Mike the Service man took care of m The car service light came on in my new car. I am from out of state and went into Klaben with out an appointment. Mike the Service man took care of me and had my car in the shop and fixed in fast order. I wish the dealer ship I use back home had such a good service department. More