Klaben Ford Lincoln - Service Center

Best Experience ever! My family and I have been buying vehicles from Terry for over 20 years. Terry is honest and works hard. We will not buy from any other place. Eve My family and I have been buying vehicles from Terry for over 20 years. Terry is honest and works hard. We will not buy from any other place. Every time we have even considered it, we have been disappointed with the staff and treatment. At Klaben you are treated like family and will get the best offer without draining your wallet. The entire staff is amazing! I have sent numerous customers to Terry and will continue doing so. More

Regular maintenance & display issues Brought my Fusion in for routine maintenance and to have the touchscreen display evaluated because it doesn't always like to start up when it's cold. Brought my Fusion in for routine maintenance and to have the touchscreen display evaluated because it doesn't always like to start up when it's cold. Kim was great with keeping me updated on progress, and although the update they thought might correct the display issues didn't work, Kim was fantastic when I called back to try & fit something into my busy schedule and planning for transportation along with it. Very pleased!!! More

Dealership is a pleasure to work with I have taken my vehicles in many times without an appointment and they always fit it into the schedule in a very timely manner. Always satisfied. I have taken my vehicles in many times without an appointment and they always fit it into the schedule in a very timely manner. Always satisfied. More

December’s service As always service was served with a smile and kind words. I needed tires on this regular maintenance visit as well and Joe took care helping me out. As always service was served with a smile and kind words. I needed tires on this regular maintenance visit as well and Joe took care helping me out. More

Outstanding service Roscoe's attention to detail along with his efforts in making my first Klaben Ford service experience pleasurable, was outstanding. Roscoe set up and Roscoe's attention to detail along with his efforts in making my first Klaben Ford service experience pleasurable, was outstanding. Roscoe set up and took care of entire process. More

car maintenance I called in the morning to schedule an appointment to get my car serviced for winter. Pat Sandy got my car in that day and I was very happy with the s I called in the morning to schedule an appointment to get my car serviced for winter. Pat Sandy got my car in that day and I was very happy with the service. I trust Pat and that's why I recommend Quick Lane. More

Done with Klaben After today, I am no longer a Klaben customer. Klaben sales has lost a customer due to service department. I've purchased 4 vehicles from Klaben, an After today, I am no longer a Klaben customer. Klaben sales has lost a customer due to service department. I've purchased 4 vehicles from Klaben, and have had numerous issues with service. The most recent is the final straw. Wife's vehicle had a slow air leak in the tire. Brought it in for The Works, was told no leak but low pressure and all 4 were filled. Get home and can hear the air leaking from the tire in the garage. Drive back up at closing time to have it fixed a second time. Sure enough they find a screw. During the half attempt at apologizing it was implied the screw could have very well gotten there on the drive home. I'm not much for odds but I'd say highly unlikely considering it was the same tire I told you we filled up twice in the past week. Wrote it up on a separate work order after I asked it be noted that this wasn't a different tire but in fact the same tire they just were supposed to look at. Which they didn't do I've had numerous other issues with scheduling, or multi-point inspections (or should I say the checkbox test) because that's all it is. Twice I've had multi-inspection showing washer fluid filled, and it hasn't been - what else do they do this on? Multiple times I've had to bring vehicle back because something was either done incorrectly or not even done but said it was. Never admit they screw up just take the car and do the work they were supposed to do the first time. Klaben has lost a customer not only for service, but now I refuse to purchase any more vehicles as well because I'm done dealing with garbage service department. More

Oil change, tire rotation, & also check brake grinding Great service from start to finish even if person you have appointment with is busy. So friendly & accommodating! And better price of services than a Great service from start to finish even if person you have appointment with is busy. So friendly & accommodating! And better price of services than any other dealerships around. More

Loyal customer is happy once again! Service staff are knowledgeable, polite and thorough. The prices are reasonable. Joe French is great! These people are like family. What more coul Service staff are knowledgeable, polite and thorough. The prices are reasonable. Joe French is great! These people are like family. What more could you ask for? More