5,335 Reviews of Klaben Ford Lincoln - Service Center
Klaben Ford always does my matinence work I think the always Klaben Ford always treats me right been doing mywork for 10 years and I have had no complaints Mona Crooks get me a appointment when I ask for it and Klaben Ford always treats me right been doing mywork for 10 years and I have had no complaints Mona Crooks get me a appointment when I ask for it and always an early one so I don't waste my day and get me out as soon as she can. and the coffee and donuts are always fresh. More
repair problem Your service advisor, Mona Crooks, is the best. She took care of my car in a most efficient way. Klaben picked up my car from my home, left me a ren Your service advisor, Mona Crooks, is the best. She took care of my car in a most efficient way. Klaben picked up my car from my home, left me a rental, returned my car repaired back to my home, washed, and gased up, too. I could not have asked for better service. More
Satisfies customer happy with quality work! My 2016 Honda Civic had Front bumper damage along with a number of door dings. I took the car to Steve who was very friendly and knowledge about the My 2016 Honda Civic had Front bumper damage along with a number of door dings. I took the car to Steve who was very friendly and knowledge about the work that needed to be done. He gave me different options and I feel he was very honest and accurate wit the quotes. When I picked up the car, the interior was cleaned and the car was ready earlier then promised! More
Always a pleasurable experience All personal are very professional, friendly and service minded. The waiting lounge is comfortable, and the available coffee & goodies is much appreci All personal are very professional, friendly and service minded. The waiting lounge is comfortable, and the available coffee & goodies is much appreciated. Having the option of car wash is nice. More
Excellent service as always! I receive excellent service every time I go to the service department. I didn't have an appointment this time, but they fit me in because I needed a I receive excellent service every time I go to the service department. I didn't have an appointment this time, but they fit me in because I needed a new battery right away. Very friendly staff that does not try to push unnecessary repairs on you. More
excellent Cust svc was excellent. Mona very helpful and professional. Work was completed promptly and correctly. Was able to get my vehicle in and out promptly. Cust svc was excellent. Mona very helpful and professional. Work was completed promptly and correctly. Was able to get my vehicle in and out promptly. More
Efficient and Hassle Free I love my service rep Mona, She's always been personable, helpful and efficient. Also was very impressed with individual who helped me sign out. U I love my service rep Mona, She's always been personable, helpful and efficient. Also was very impressed with individual who helped me sign out. Unfortunately I didn't catch his name. More
Repair of door locks The car was in again to repair a problem caused by one of your mechanics dealing with the Ford safety recall.. The auto door lock did not work after The car was in again to repair a problem caused by one of your mechanics dealing with the Ford safety recall.. The auto door lock did not work after the safety recall so I took it back a few days later. After checking, they found a "bent pin.." The part needed to be ordered so I will once again have to drive to Klaben. There is a handicap tag hanging in my car, yet I had to walk a long way with my cane to pick it up. It was parked too far away. So, then I get in the car AFTER I removed the plastic seat wrap and the floor papers left in it! A fruitless trip wouldn't you say. All this because one of your mechanics did not do his job right. By the way, the car was there for 7 hours the first time for this recall. More
Satisfied first time customer I had to take my car in for recalled work. Kim was the service representative and she was very helpful, knowledgeable and professional. Work was done I had to take my car in for recalled work. Kim was the service representative and she was very helpful, knowledgeable and professional. Work was done as promised. More
Excellent service . Keeping me updated the whole time that my car was in the shop. I can't express it enough excellent service and I would purchase another car from the . Keeping me updated the whole time that my car was in the shop. I can't express it enough excellent service and I would purchase another car from there More