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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,715 Reviews

4,715 Reviews of Klaben Ford Lincoln - Service Center

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November 01, 2022

Like the Valet service since I reside 55 minutes from the dealership. Makes leasing a car from this deasler worthwile. More

by RED8859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

There trustworthy and quick to respond to your needs. Always like doing business with them. More

by DOPLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Over twenty years of excellent service. Never has been a problem with quality an courtesy. More

by dpanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

All of the service department employees greeted me with a smile and waited on me very promptly. More

by j.bergstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

The service area is very clean. I was recently there to renew my warranty and was in the sales office and everyone was very friendly. More

by cgoliath4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Kim and the Klaben Team always treats us very well and takes care of all of our needs in a timely manner More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

We are extremely happy with the service experience at Klaben. Kim, our service rep, always does a great job of explaining the services required. She takes the time to answer our questions and we never s More

by aegawards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Klaben Service Dept is fantastic! I work with Joe French, he's always professional and thorough! He helped with choosing the right tires for my Explorer, and making sure that the reca More

by Renee K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

I've used klaben in the past and always impressed with the great service, they do an excellent job! More

by Awelsh76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

My experience at this dealership was excellent. The service from start to finish was totally satisfying. Definitely a 5 star operation! More

by dtusick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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