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Koons White Marsh Chevrolet

White Marsh, MD

4.7
2,176 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 2,176 reviews

September 16, 2026

Christian was awesome all Four times Very engaging and informative along with support Been coming to KOONS a long time now More

by andrew1995mmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in SERVICE
Sep 18, 2026 -

Koons White Marsh Chevrolet responded

Thank you for your wonderful review, Andrew! We're thrilled to hear that Christian provided you with engaging and informative support during your visits. Your loyalty to KOONS means a lot to us, and we look forward to serving you again with the same quality and trustworthy service you’ve come to expect.

September 15, 2026

Steve Jones is awesome in the way he handles business with kindness and professionalism, thanx!!! More

by kellylee777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua & Christian
Sep 19, 2026 -

Koons White Marsh Chevrolet responded

kellylee777, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

September 14, 2026

Chris worked with me to insure I got the best service possible and I was pleased with the results More

by brotazz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Strozier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Koons White Marsh Chevrolet responded

Hi brotazz13, thanks so much for rating us so high! Be safe on the road!

September 14, 2026

My service advisor was Christian Gutierrez. He did an outstanding job of providing exact details as to what was needed immediately and assisted with getting me the best overall rates for the s More

by rnewby18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gutierrez ⭐️⭐️⭐️⭐️⭐️
Sep 17, 2026 -

Koons White Marsh Chevrolet responded

Rnewby18, we really appreciate this positive review! Thanks so much!

September 14, 2026

The representative was very helpful and professional, I was greeted with a warm smile. With this kind of greeting, It causes you to tell family and friends about the experience More

by Please M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

September 12, 2026

This experience was absolutely atrocious! I had an appointment. I brought my vehicle in and waited over two hours to see that my vehicle had never even been touched and it was because it was More

by deevee3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m sure of his name he was fire military. He was very helpful and he wasn’t the service advisor that I checked my vehicle in with.
Sep 16, 2026 -

Koons White Marsh Chevrolet responded

Deevee3, I sincerely apologize for your experience and understand your disappointment with the service you received. It is unacceptable that your vehicle was not attended to in a timely manner and that our team did not provide the support and professionalism you deserve. Thank you for bringing this to our attention; we are committed to improving our guest-centric service and ensuring that this does not happen again. We would appreciate the opportunity to regain your trust and hope you might consider giving us another chance in the future.

September 12, 2026

It was a great experience. I got a good deal and really like my new car. More

by Topchef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Behr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

September 12, 2026

Like the work but the time for diagnostic and repair was almost three weeks. Communication was lacking. More

by tomeshafagbemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chapman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Koons White Marsh Chevrolet responded

Thank you for your feedback, tomeshafagbemi. We appreciate your honesty about the time it took for diagnostic and repair, and we understand how important communication is in providing reliable service. We're committed to improving our support and ensuring a more guest-centric experience in the future, and we hope you'll consider giving us another chance.

September 12, 2026

Horrible Service, trunk was broken and I was told it would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Coulson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Koons White Marsh Chevrolet responded

Hi N, I'm truly sorry to hear about your experience with our service and the broken trunk. We strive for honesty and reliability, and it's clear we fell short this time. Thank you for sharing your feedback, and I would love the opportunity to discuss this further and see how we can support you better in the future.

September 12, 2026

Ryan was an excellent salesman. He listened to both what I did want and what I didn’t want in my next vehicle. I went to 4 other dealerships before Koons and Ryan was by far the bes More

by DAVE2HEDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!