Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,221 reviews
Josh , Nick, and Chris took care of all my Service needs when I took my Truck in for Warranty work , tires and my Front grill embl when I took my Truck in for Warranty work , tires and my Front grill embl More
Greatest experience I have encountered over many. The salesman was very friendly and helpful with the transaction. The whole team were there to help you. I will recommend to all and return when neede The salesman was very friendly and helpful with the transaction. The whole team were there to help you. I will recommend to all and return when needed. Thanks Jacob and Koons More
Great sales person and had great service when picking up my new truck very helpful my new truck very helpful More
Repair was done in a timely manner. Customer service techs were very professional and courteous. I was kept updated on repair time. Customer service techs were very professional and courteous. I was kept updated on repair time. More
This past year has been exhausting dealing with this service department. A loyal 5-year customer who bought my vehicle here, ignored by the GM, brushed off by the Service Director, and given runarounds service department. A loyal 5-year customer who bought my vehicle here, ignored by the GM, brushed off by the Service Director, and given runarounds by my advisor. Asbury has ruined the Koons name.Take your business elsewhere More
I don't know the people but my sales lady was awesome and all how helped where great. Love my car. all how helped where great. Love my car. More
The staff is courteous and polite. My issue is how long an oil change and tire rotation takes. The last 3 times I’ve had my truck in for that service it took 2.5 hrs, 1.5 hrs, and th My issue is how long an oil change and tire rotation takes. The last 3 times I’ve had my truck in for that service it took 2.5 hrs, 1.5 hrs, and this last time just under 2 hrs. The service person said they normally tale 1-1.5 hrs. I don’t understand why they should take any longer than 30 minutes, or at least under an hour. Any chance the wait time could be shortened in the future? More







