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Koons White Marsh Chevrolet
White Marsh, MD
1,086 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,086 reviews
April 23, 2020
There was no pressure to buy, the salesman was helpful without being intrusive, and financing was a breeze! My wife and I will certainly return to buy a new car for her. without being intrusive, and financing was a breeze! My wife and I will certainly return to buy a new car for her. More
by mkleeCwguy
Employees Worked With
Helpful April 15, 2020
Our purchase was seamless especially considering the current world situation. Buddy was extremely responsive and fun to deal with. The dealership tried very hard to make a safe and effective pickup. current world situation. Buddy was extremely responsive and fun to deal with. The dealership tried very hard to make a safe and effective pickup. More
by MonkeyFish
Employees Worked With
April 06, 2020
Quick and easy. Everyone was friendly and accomodating. In and out with the vehicle I wanted in about 3 hours. Free coffee. Taylor swift blasting. I might go hang just for fun. In and out with the vehicle I wanted in about 3 hours. Free coffee. Taylor swift blasting. I might go hang just for fun. More
by Willheintz
March 16, 2020
So I want to go back and say that Koons called me right away to understand my concerns and that was great! I will be continuing my service with Koons!! away to understand my concerns and that was great! I will be continuing my service with Koons!! More
by Gillespiemom521
Employees Worked With
March 16, 2020
I have brought my car here at the Koons in Whitemarsh and at 1 st had great service. The past year have had the absolute worst service. I talked to them since I have had to bring my car back 3 times for the at 1 st had great service. The past year have had the absolute worst service. I talked to them since I have had to bring my car back 3 times for the same thing and they can’t seem to give me a good or correct answer. I bought the tire protection plan that I had to make them aware of since they have continued to try to charge me 49.99 every time to fix a tire they never even checked any warranty’s and if you don’t question they would try to charge you. Totally unacceptable in my eyes that should be the 1 st thing you do for your customer before saying anything is wrong with it! Just customer service 101!!! So back for a 2 Nd time in 1 week about the same thing I have had it here for 3 times in 3 months tire sensor saying low air. Every time I bring it in they say the sensor is wrong and adjusted something and plug a tire the last time that had a nail in it and tried to charge 49.99 until I said I had tire protection. Today I was told that the reason things have been not do good here lately since I made a complaint was because since they have such good reviews people are bringing there cars here to the Whitemarsh koons because they have the better reviews and now their workers are spread thin! I told them I brought my car from them that maybe they should consider that!! It has been an awful experience and they truly don’t care. I took 2 vacation days from work because last time they could not get to my car even knit dropped off the night before and it took 2 days to just find out the problem and they could not give me a lender for me to get to work! Once 1 complained the manager said they could give me a lender and he didn’t understand why they didn’t explain that to me . I guess they didn’t explain it just like they don’t check your warranty’s. So maybe your car buying experience was good but service is a whole other ballgame!! More
by Gillespiemom521
March 10, 2020
I LOVE my Malibu! It is my dream car & Buddy helped me get it. He made everything extremely easy for me. Thanks so much Buddy! get it. He made everything extremely easy for me. Thanks so much Buddy! More
by cheyllahmoon
Employees Worked With
March 07, 2020
I would not go anywhere else. Buddy has been my guy for years. He is as honest, caring, and as a great a salesperson as you will find! If your buying a vehicle, you should come see Buddy. years. He is as honest, caring, and as a great a salesperson as you will find! If your buying a vehicle, you should come see Buddy. More
by jffrybrent
Employees Worked With
March 04, 2020
Employee of the month HIGHLY recommended In 2018 I was pretty much forced into a Chevy Trax (aka scooter)by another dealer ship. I was told that was the only thing i could get. Waaaamp waaam In 2018 I was pretty much forced into a Chevy Trax (aka scooter)by another dealer ship. I was told that was the only thing i could get. Waaaamp waaamp....:(. 4 days ago Feb 26, 2020 I was web surfing for a dream car at lunch. Not putting much thought in to it, because i really thought i was stuck in that scooter for the next 5 years. Of course I then received a ton of phone calls. One from the dealership where I bought the scooter, one from Graham(Internet Sales Mgr) at Koons and many others I didn't answer. I then received a text from Rebecca Wilson. She reached out to me via text, sent me her card and we communicated for a few days. I didn't really thing I was going to be able to trade in the scooter. I thought I was stuck with that TRAX forever. Rebecca did anything and everything she could to help me out. She was honest, and didn't feed me any xxxx. Today I am a proud owner of a 2020 Chevy Malibu. Thank you Rebecca Wilson, Graham, Chris Silk, Alex.... and the rest of the team who made this possible. I really hope someone enjoys that scooter. It was a great car for a lil while and it has remote start. HAHA.. More
by sshaffer314
Employees Worked With
Rebecca Wilson
February 28, 2020
I reached out to Koons looking for a Suburban and was connected with Rebecca. She was amazing. She searched far and wide to find the Suburban I was looking for, stayed in close contact with me the enti connected with Rebecca. She was amazing. She searched far and wide to find the Suburban I was looking for, stayed in close contact with me the entire time, and worked tirelessly to put a deal together. I can not recommend Rebecca more highly. More
by Jtperk
Employees Worked With
Rebecca Wilson
February 24, 2020
Gordy was great to work with, we dealt with everything on the internet, and he delivered the car, paperwork and all personally. We are very pleased! the internet, and he delivered the car, paperwork and all personally. We are very pleased! More
by Jane
