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Lake Ford
Milwaukee, WI
4,576 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,576 reviews
February 19, 2026
Good service, they pick you up, very personable For my first service experience there I was impressed first service experience there I was impressed More
by jimmywhire
Verified Customer
February 19, 2026
I've been having my vehicle serviced at Lake Ford since moving back to Wisconsin in 2018, and I am completely satisfied with the service I receive on each visit and the way I am treated by your service per moving back to Wisconsin in 2018, and I am completely satisfied with the service I receive on each visit and the way I am treated by your service personnel. More
by michaelbogumill
February 19, 2026
Micah was amazing and I love lake ford there amazing there appreciate everything they do there appreciate everything they do More
by ROYJONES_KO
Employees Worked With
February 19, 2026
Came in for service due to screw in tire. Found out it was the same tire that already had been patched twice. AWD vehicle meant I needed to buy 2 new tires. Not the bill I was expecting. BUT. Found out it was the same tire that already had been patched twice. AWD vehicle meant I needed to buy 2 new tires. Not the bill I was expecting. BUT...decided to see if I could trade my lease in early for lower payments and more miles. Alec, Malakai, and John ended up coming through as I was pulling out of the lot with number to get a deal done on the spot! Been using this dealership for leases for 15 years now and they've always been able to get me in to something nice with numbers in my budget. Would recommend giving them a look if you're looking for a new vehicle. Will update to 5 stars if they can throw in all weather floor mats...they got the floor mats More
by D. Schu
February 18, 2026
I had an absolutely fantastic experience at Lake Ford. I flew in from Iowa to purchase a car, and I’ll be honest, buying a car is usually a nightmare. Not here. Zach and Alex were phenomenal. They were I flew in from Iowa to purchase a car, and I’ll be honest, buying a car is usually a nightmare. Not here. Zach and Alex were phenomenal. They were patient, kind, and incredibly helpful from start to finish. Christian and Matt were also great to work with, and they made the whole process smooth and straightforward. On top of that, the loan officer Anthony was friendly, knowledgeable, and easy to communicate with. This crew made what I expected to be a stressful experience genuinely enjoyable. If you’re considering buying from Lake Ford, I highly recommend them. They treated me like a person, not a transaction. More
by Brandon Early
February 18, 2026
Knowledgeable, thoughtful, and willing to explain fully the questions I asked. I am very happy with the service at Lake Ford. I am comfortable with Anthony and Allison in the body shop. They are both wonde the questions I asked. I am very happy with the service at Lake Ford. I am comfortable with Anthony and Allison in the body shop. They are both wonderful. More
by edteachu
February 17, 2026
I call in Tuesday for Thursday service. I ask about the hour I could bring my car in. They tell me they have a 7:00 AM open. I tell them I'm going to drop my car Wednesday night so they hav I ask about the hour I could bring my car in. They tell me they have a 7:00 AM open. I tell them I'm going to drop my car Wednesday night so they have it for early morning. They say we work on it first thing in the morning. When I drop the key at the dropbox I fill up the worksheet and request the car be done by 11. My car didn't get done. Enter a lot before 6 PM. I went to the dealer about 5:20 PM and I see my car on the lifted do the oil change. The service I dropped off it doesn't take that long Lucas he tried making a story. I didn't believe none of it tire rotation I didn't think so. They done it each tire have a different pressure. The front tire looks the same in the same spot because the shape from outside the tire from turning left and right you could see the mark on it. They say they did a car wash on my car is still at the same way hasn't been washed. I'm not happy about the service at all. More
by Kokom1081
February 17, 2026
Had to argue to get the oil change price you had listed on your website and to top it off they didn't evan wash the car as it indicated on the invoice. Later I got gas and my own car wash. I'm new to the d on your website and to top it off they didn't evan wash the car as it indicated on the invoice. Later I got gas and my own car wash. I'm new to the dealership. What's up. More
by drowland40
February 17, 2026
Everyone, especially Zach & Calvin, were extremely helpful and swift to get the ball rolling on my new car! helpful and swift to get the ball rolling on my new car! More
by Alex L
February 16, 2026
This is the second Ford Escape theater I purchased from Lake Ford and both times was fantastic. Tony in sales explained the features of the car very well and Tony in finance was great to work with. The del Lake Ford and both times was fantastic. Tony in sales explained the features of the car very well and Tony in finance was great to work with. The delivery of the car went flawless as well. More
by douganich
