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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
739 Reviews

739 Reviews of Lester Glenn Subaru - Service Center

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May 18, 2024

Always pleased to wait when Bella is wandering the floor. Reminds me of an aging warden not willing to retire from her duties More

by CHUCK08005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lester Glenn Subaru responded

Hi Chuck, Thank you for your review! We're glad to hear that Bella adds a bit of charm to your visits! It's great to know she brings a smile to your face. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 18, 2024

Always a pleasure to bring my car in for service. They exceed expectations especially with the short amount of time it takes to complete More

by BRWINES1
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lester Glenn Subaru responded

Hi BRWINES1, Thank you for your ongoing trust in our service department! We're thrilled to hear that we consistently exceed your expectations and that our efficient service is appreciated. Your satisfaction is our priority, and we're here to make every visit as seamless as possible. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 17, 2024

Great service. Eric was very helpful and made my long wait bearable. All work was completed as advertised. More

by ABROOKS1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Abrooks1225, Thank you for your review! We're glad to hear that Eric was very helpful and made your wait bearable! It's great to know that all the work was completed as advertised. If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 16, 2024

Very friendly courteous service. No pressure to buy. Explained all the featured on the vehicle. More

by stephaniebrozyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Conlon-Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Stephanie, Thank you for your review! We're glad to hear you received friendly and courteous service without any pressure to buy! It's great to know that everything about the vehicle was thoroughly explained to you. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 16, 2024

The serpentine belt on my car broke when on my way to a critical meeting in Virgina and DC. Because it had been replaced just weeks before, the dealership stood behind me, offered me a loaner, made it easy More

by kaczmarek.stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi kaczmarek.stan, Thank you for sharing your experience! We're glad our team could support you during such a critical time and provide a loaner car, ensuring you made it to your meeting on time! Your appreciation means a lot to us, and we'll be sure to pass along your thanks to the service department. If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 16, 2024

Very professional, informative, Ekaterina Espinosa is an excellent representative of Lester Glenn Subaru. Being new to the area, it was reassuring. I had an excellent Subaru dealer in Massachusetts More

by AJPRENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Ajprenna, Thank you for your kind words! We're thrilled to hear that Ekaterina provided you with professional and informative service! We're glad to have reassured you as a new member of the area. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 16, 2024

Great Service, Prompt, and Great Communications. Streamline Auto Body (that's me) uses Lester Glenn Subaru for all of our safety system recalibrations after repairs to our customers' Subaru vehicle More

by Streamline Auto Body
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Streamline Auto Body, Thank you for your review and for trusting us with your safety system recalibrations! We're glad to hear that you find our service prompt and our communication great! Ensuring the proper calibration of ADAS is crucial for vehicle safety, and we're proud to assist in that process. If you need anything else in the future, just let us know! Happy Driving, The Lester Glenn Subaru Team

May 16, 2024

Great service. Process was easy. The people were friendly and helpful. I like communicating with texts. More

by aliciasfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Alicia, Thank you for your review! We're glad to hear you had a great experience with us and found the process easy! It's wonderful to know that our team was friendly and helpful and that you appreciated the convenience of communicating via texts. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 15, 2024

They have always been very expeditious in handling all my requests. Whether it be sales or service, Subaru employees have always been very courteous and knowledgeable . More

by IDONTGIVEASCHMITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Lester Glenn Subaru responded

Hi DONTGIVEASCHMITT, Thank you for your review! We're thrilled to hear that you've had expeditious service and courteous, knowledgeable interactions with our Subaru team, whether it's for sales or service. If you have any further questions or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 15, 2024

Overall good experience. Comfortable waiting area. I am extremely pleased with the Legacy and the overall dealership More

by samcnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lester Glenn Subaru responded

Hi Samcnt, Thank you for your review! We're glad to hear you had a good experience and enjoyed our comfortable waiting area! It's fantastic that you're extremely pleased with your Legacy and our dealership overall. If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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