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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,178 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,178 reviews

November 02, 2023

I was widowed several years ago and this was my first time buying a car by myself. Ralph made this car buying experience effortless. He was very professional and great to work with. I bought a used Lex More

by Janice Lowe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali and Justin
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Nov 07, 2023 -

Lexus of Chattanooga responded

We truly appreciate you sharing your experience, and we're glad to hear that Ralph made your car buying experience effortless and enjoyable. It can be a significant step to buy a car by yourself, and we're delighted that he provided you with the professional support you needed. Congratulations on your purchase of a used Lexus RX 350, and we're thrilled to know that you're happy with your choice. Your kind words about Ralph and our team are heartwarming, and we're honored to have made you feel special. If you have any more questions, require further assistance, or just want to chat, please don't hesitate to reach out. We're here to assist you with a caring and uplifting attitude. Enjoy your new car and the wonderful experiences that come with it!

November 01, 2023

Fred was an amazing person who was willing to go the extra mile for his customer. One of the best cars sales men I ever did business with. More

by christophergalloway819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words about Fred! We're delighted to hear that he provided you with an exceptional car buying experience and went the extra mile for you. Your satisfaction as a customer is our priority, and we're proud to have Fred as part of our team. If you have any more feedback to share or need further assistance in the future, please don't hesitate to reach out. We're here to assist you with a caring and uplifting attitude. Enjoy your new vehicle, and thank you for choosing us!

October 31, 2023

From the time we got out of the car we were taken care of . No pushy salesman or financing happened . We left with exactly what we wanted and in time to eat lunch . I Highly recommend Lexus of Chattanooga More

by Brooke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your recent experience with us! 😊 We're delighted to hear that from the moment you arrived, you were well taken care of without any pressure from sales or financing. We're pleased that you found exactly what you wanted and even had time for lunch. Your high recommendation is greatly appreciated, and we're committed to providing a seamless and satisfying car-buying experience for our customers. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and safe travels! The Lexus of Chattanooga Team 🚗💨

October 30, 2023

Fred Fortson was our salesperson, and he took really good care of us when we bought our certified used RX. Between Fred and Jackson (technology specialist), it was a great experience More

by jkwilson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

jkwilson32 responded

We highly recommend Lexus of Chattanooga for sales and service

October 29, 2023

They are very knowledgeable about their vehicles. Kept us informed. Very pleased with experience. Would definitely recommend. More

by Kjwalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Kjwalls responded

We were very pleased with this buying experience. There was no pressure. We enjoyed working with Mike. He was very friendly and always responded to our calls or emails in a timely manner. We would definitely recommend both he and Lexus of Chattanooga.

October 28, 2023

Fred was such a pleasure to work with. He knows his cars and has a wonderful sense of humor. I told him exactly what I was looking for. He then found it and had it delivered a month earlie More

by maryduffymd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback and for recognizing the exceptional service provided by Fred! 😊 We're thrilled to hear that he was a pleasure to work with, knowledgeable about cars, and had a great sense of humor. It's fantastic to know that he found exactly what you were looking for and even had it delivered a month earlier than expected. Your satisfaction is our priority, and we appreciate your kind words. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your new car, and safe travels!

October 26, 2023

Mr. Paty was very Professional and very nice! Was pleased with everyone I dealt with ! Will only deal with Mr. Paty from now on ! More

by Dollyk40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot their names but all was great!
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words and for recognizing the professionalism and pleasant nature of Ralph Paty! 😊 We're thrilled to hear that you were pleased with everyone you dealt with. Your loyalty and intention to continue dealing with Mr. Paty in the future mean a lot to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Enjoy your ongoing car-buying experience, and safe travels! The Lexus of Chattanooga Team 🚗💨

October 25, 2023

Very helpful! Amazing flexibility! He is for the people! Even coordinated for me to get picked up to get my vehicle! Loved Lexus Of Chattanooga. Welcoming! More

by Deisyn9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words! 😊 We're delighted to hear that you found our team very helpful, flexible, and dedicated to making your experience as smooth as possible. It's wonderful to know that you felt welcomed and appreciated our commitment to assisting you in coordinating pickup. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Safe and happy driving, and thank you for choosing Lexus of Chattanooga!

October 25, 2023

Excellent experience from start to driving car out of lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were very professional, personable, respectful, and patient! I am enjoying my More

by clauwalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience. Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your car, and we look forward to serving you for many miles to come!

October 21, 2023

Fantastic customer service in sales and service. A great experience the people treat us like family. Mike Watson, Josiah and Andrea Mashburn are amazing! More

by Candypaulson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Lexus of Chattanooga responded

We're delighted to hear that you've had a fantastic customer service experience at Lexus of Chattanooga, both in sales and service. Treating our customers like family is a priority, and we're thrilled that Mike Watson, Josiah, and Andrea Mashburn have made your experience amazing. If you have any more feedback or if there's anything specific you'd like to share, please feel free to do so. Your satisfaction is our top priority, and we're here to assist you in any way we can. Thank you for being a part of the Lexus of Chattanooga family!

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