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Lexus of Chattanooga

Chattanooga, TN

4.9
1,026 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,026 reviews

February 17, 2021

Personable customer advocate. Professional and thorough. Patient and answered all questions. Highly recommended. Completely satisfied with the purchase experience. I am a repeat customer and plan to continu More

by Don C
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus and the team will be thrilled to hear your feedback!

February 10, 2021

Andrea is the most friendly and efficient service tech we have dealt with in quite some time. She is always prepared for service writing on our 2018 Lexus when we arrive from our home in Rome, Georgia. More

by lewcope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Andrea provided you with a great service experience. She is a real asset, and we are lucky to have her on the Lexus of Chattanooga team. Please come back to visit anytime!

February 09, 2021

My service was carried out in a very professional manner. The service coordinator was very helpful and courteous he had a loaner vehicle warmed and ready when I arrived. More

by ricks545
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
Feb 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Nathan provided you with a great service experience. He is a real asset, and we are lucky to have him on the Lexus of Chattanooga team. We look forward to serving you for many years to come!

February 09, 2021

First let me say I normally hate buying a car. BUT I enjoyed every minute of it with Lexus of Chattanooga. The whole entire team was great! From the first meeting to the final drive off in my Lexus LS More

by Lisa L. Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leigh Ann Morgan, Austin Burton
Feb 17, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and our team. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus LS 500 and the team will be thrilled to hear your feedback!

February 08, 2021

Thank you Ralph Paty for Avery good experience while purchasing our GX460! You made car buying as pleasant as it can be and enjoyable, you are a professional of the highest quality. More

by Grits Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus GX 460 and the team will be thrilled to hear your feedback!

February 06, 2021

Thanks to Ralph Paty for his assistance in getting the add-on features for our new GX460. Ralph was personally involved all the way to make sure the results were as we requested. More

by dbechtol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Chattanooga Lexus team. We hope you are enjoying your new Lexus GX 460, please come back to visit anytime!

February 02, 2021

Thank you Ralph Paty for making certain I had the right choice of a new vehicle to meet my needs. I have known Ralph for many years and he has sold me several Lexus vehicles and is always on top of every More

by riverviewgl
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus RX 350. Ralph and the team will be thrilled to hear your feedback!

January 31, 2021

Thank you, Ralph Paty, for your excellent customer service! You made the car-buying process so easy. You are a true professional! I highly recommend LOC! More

by Kerri Paty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph Paty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus RX.

January 28, 2021

Our experience at Lexus of Chattanooga was great all around. Working with Marc was simple and easy and stress free. He helped us find a great car at a great rate. They have a great inventory and helpful More

by Zconnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

January 24, 2021

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Welchel
Jan 26, 2021 -

Lexus of Chattanooga responded

Thank you Molly so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. John and Jennifer are valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

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