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Lexus of Chattanooga

Chattanooga, TN

4.9
1,021 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,021 reviews

January 18, 2021

Ralph Paty, professional, knowledgeable, courteous, and efficient. Best experience I’ve had when purchasing a vehicle. Outstanding service by all involved. I would high recommend Lexus of Chattanooga & Ral More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann in business office was exceptional as well.
Jan 22, 2021 -

Lexus of Chattanooga responded

Mason, we are glad to know Ralph was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 16, 2021

He is the best of salesman I had seen from Auto dealer. He always take care my order well! Any way I want to say thank Fred More

by Tam Nguyen
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Chattanooga responded

Thank you Tam for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

January 13, 2021

Before purchasing my Lexus I had visited the dealership many times looking and test driving cars. Marc Bales was my salesperson. He was very attentive and professional throughout every visit. He made the e More

by sissy0420
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We are glad to know Marc was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 07, 2021

Fantastic experience!! Everyone at this dealership was professional, knowledgeable, friendly and courteous. But, the best of the best was Ralph Paty, the glue that holds the dealership together....25 yea More

by Charlie Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeAnne was a tremendous help as well!
Jan 22, 2021 -

Lexus of Chattanooga responded

Charlie, we are glad to know Ralph was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 04, 2021

Fred Fortson was professional, knowledgeable and personable. He made what is sometimes a complex transaction simple and pleasant. Fred made sure we had a fantastic experience at Lexus of Chattanooga More

by Ehurley125
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

WE greatly appreciate your feedback. We are glad to hear you enjoyed your experience with us. Welcome to the Lexus of Chattanooga Family!

December 30, 2020

Excellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. More

by Tim Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 30, 2020

Had a wonderful experience with my first service at Lexus and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace More

by Candim20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 29, 2020

The Lexus group in Chattanooga is always easy to work with and attends to our needs. We are ten year lexus owners and will continue to do business with LOC in the future. More

by Bgscott_479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wimberly Taylor
Jan 05, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your loyalty to us, and your kind words. We love having you as part of our Lexus of Chattanooga Family!

December 24, 2020

Ryan, as usual was great! Lexus of Chattanooga has and always will be my choice when it comes to servicing my Lexus. Great people yelled great results and people like Ryan are why Lexus of Chattanooga con More

by coachbailey53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your kind words! We look forward to continuing to assist with all your service needs.

December 24, 2020

The most attentive service center that I have ever encountered. Scheduling a specific time to drop off and providing a loaner vehicle is a real plus. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

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