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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,028 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,028 reviews

February 16, 2020

Great dealership. Staff and sales personnel are always helpful and courteous. Ralph Paty was very knowledgeable. Also, staff personnel are available to help understand More

by caldrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2020 -

Lexus of Chattanooga responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We will be sure to let Ralph know your kind words.

Helpful
February 15, 2020

Alisha was fantastic to work with in buying my pre owned Lexus. She was so helpful. I will definitely work with her again. Thank you! More

by juliejdyer
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
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Feb 28, 2020 -

Lexus of Chattanooga responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We will be sure to let Alicia know your kind words.

Helpful
February 13, 2020

Lexus provides great customer service! I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Lar More

by wendywebbsells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2020 -

Lexus of Chattanooga responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We will be sure to let John know your kind words.

Helpful
February 08, 2020

Great customer service from first contact and throughout the whole process of purchasing my certified Preowned Lexus GX 460. Fred Fortson was absolutely a joy to work with at the dealership. His knowledge More

by Proud Lexus Family
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Gray
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Feb 28, 2020 -

Lexus of Chattanooga responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

Helpful
February 05, 2020

A buying experience becoming of a high-end product dealer A top quality premium vehicle buying experience starting with the very first phone contact with Mr. Fred Fortson. Every question thoroughly answered More

by fredetosh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2020 -

Lexus of Chattanooga responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We will be sure to let Fred know your kind words.

Helpful
January 31, 2020

Fred Fortson is the BEST salesperson I have ever dealt with. He is honest, professional and cares about the customer. He made my car buying experience a great one! I will send all of my friends to Mr. For More

by Shayla
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2020 -

Lexus of Chattanooga responded

Thank you for the outstanding review for Fred, Shayla! He will greatly appreciate your kind words regarding the experience he was able to provide as well as your willingness to recommend his services. We hope for the opportunity to work with you agian. Enjoy!

Helpful
January 30, 2020

Mr. Fred Fortson was very helpful in the selection and purchase of my new vehicle. I thank this company for their good customer service and I look forward to a continued relationship with this great compa More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2020 -

Lexus of Chattanooga responded

Thank you for the review and you choosing to work with Fred and our team, Tonya. We're glad to hear your excitement regarding your relationship with our team and we certainly look forward to reinforcing that in the future!

Helpful
January 28, 2020

Great, no pressure. Everything explained clearly up front. Very easy to work with. They brought out several models for us to test drive, which was good cause we ended up moving up a model. More

by cgerrells
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Gray
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Jan 29, 2020 -

Lexus of Chattanooga responded

It's great to hear that our team was able to provide you with an informational and pressure-free buying experience that allowed you to find the perfect vehicle for your needs! We truly appreciate your feedback as well as having the opportunity to work with you. Thank you and enjoy!

Helpful
January 25, 2020

Overwhelmed by superior customer service at Lexus of Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire fami More

by Proud Lexus Family
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing feedback from you buying experience with Fred! It's great to hear that he was able to exceed your expectations with his customer service and ultimately help you find a vehicle that best fit the needs of your family. Enjoy!

Helpful
January 25, 2020

Alicia Normand was awesome! She took care of everything. She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to More

by Angela C
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Normand
Report | Print
Jan 27, 2020 -

Lexus of Chattanooga responded

Thank you for the awesome feedback and the recommendation for Alicia, Ed, and our Lexus team, Angela! Everyone will be thrilled to hear how much you enjoyed your experience. We hope for the opportunity to work with you again. In the meantime, please feel free to let us know if we can help you with anything else!

Helpful
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