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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,601 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,601 reviews

September 02, 2020

I enjoyed the friendliness, the interest that Carlos Perez showed to me as well as the quality of the work that was done. Go Lexus!! More

by FRIENDKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Sep 02, 2020 -

Lexus of Pembroke Pines responded

Thanks for this lovely review of Lexus of Pembroke Pines! We're so glad to hear that Carlos and the rest of our service team made your visit so friendly and attentive. We appreciate your business!

September 02, 2020

Excellent. This is my 4th lease vehicle from Lexus of Pembroke Pines. Between Sammy as Salesman and John Stiegelc as Consultant of Service department I'm very happy. More

by joserg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Lexus of Pembroke Pines responded

We can't thank you enough for trusting us with your business time and time again. It's so wonderful to hear that you're a happy customer. Safe travels in your new vehicle and see you next time at Lexus of Pembroke Pines!

September 02, 2020

They were courteous and efficient. This dealership has taken great care of our vehicles. I have nothing negative to say or to suggest for improvement. More

by chris.barrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Lexus of Pembroke Pines responded

Hi Chris, thank you for always trusting Lexus of Pembroke Pines with your vehicles. We're glad to see that your visits live up to our standards of excellence!

September 02, 2020

Mario is a superb individual. He is patient and listens to your requests. He tries his utmost best to make sure you're more than satisfied with car you love. Thanks again Mario and Lexus. Service like this More

by Keeno Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Sep 02, 2020 -

Lexus of Pembroke Pines responded

We appreciate you posting your feedback for our team member, Mario! At Lexus of Pembroke Pines, we are committed to finding the right car for customers and it is fantastic that came true for you. See you next time!

September 02, 2020

The facility is welcoming. From the time I pulled into the service department I was helped by all the employees. They were courteous and very helpful. John my service manager get an outstanding job poin More

by VICTMO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 02, 2020 -

Lexus of Pembroke Pines responded

We love to hear positive feedback! It's great that John and the rest of the team here at Lexus of Pembroke Pines made your service visit so attentive. Thank you for trusting us with your vehicle and your business!

September 02, 2020

Awesome dude. Very helpful and patient. Went above and beyond to make sure I got the correct color combination that my wife wanted. Highly recommendable. More

by jdiaz2088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you and your wife continue to enjoy your newly purchased vehicle!

September 01, 2020

Great customer service! Very helpful as always! This is my second time purchasing a car from Mike at Lexus of Pembroke Pines! Definitely will come back and will referred. More

by Daphny Mekler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky Mehta
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Hi Daphny - Thank you for taking the time to share! We appreciate your loyalty to Lexus of Pembroke Pines and are so happy to hear you had a great experience working with Mike. Congratulations and we hope to see you back next time!

September 01, 2020

Alexander es un excelente profesional y el servicio y atención al cliente inmejorable, siempre compraré con Alexander sin pensarlo, mil gracias por tener buen equipo de profesionales. More

by Yil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia! Estamos muy orgullosos de nuestro equipo y las palabras amables acerca de Alexander nos hacen sonreír. Felicidades por su vehículo nuevo! Esperamos trabajar con usted en Lexus of Pembroke Pines otra vez!

September 01, 2020

Sebastian is always great, he explains everything and gives me a heads up on what will be needed for next time so there’s no surprise! Much appreciated. More

by Lrh1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Sep 01, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for stopping by to share this wonderful feedback about Sebastian! We love that you can depend on him for consistently excellent care during your service visits. Our team at Lexus of Pembroke Pines is grateful to have you as a customer.

September 01, 2020

My appointment was for 2:30pm it took more than 2 hours to complete and I had to ask about my car. Everyone that came in after me left before me. I now have a shudder on the excelerator which I never had b More

by SHAFIEKAVDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan correa
Sep 18, 2020 -

Lexus of Pembroke Pines responded

This doesn't sound like the efficient and accommodating service I expect from my team, and I would like to speak with you about the issue you are experiencing with your vehicle to see if we can make this right. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

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