Lithia Chrysler Jeep Dodge of Billings

We were happy with the general customer service and with our sales person. Burton was very sincere, thorough and spent time with us. We felt that everyone there appreciated our business. our sales person. Burton was very sincere, thorough and spent time with us. We felt that everyone there appreciated our business. More

The sales man Bryan was very help full answered all my questions . Working with finance was simple and easy pain free. Over all my experience was 👍 questions . Working with finance was simple and easy pain free. Over all my experience was 👍 More

Always very pleasant and easy to work with. Service department is great have always been able to get oil changed quickly and no hassle. very satisfied. department is great have always been able to get oil changed quickly and no hassle. very satisfied. More

Great customer service! No pressure and super easy to work with. The experience was flexible and comfortable from the start. The team made the day fun! Thank you! work with. The experience was flexible and comfortable from the start. The team made the day fun! Thank you! More

oil change, tire rotation All personnel were professional and courteous. Work was done quickly and correctly. Would recommend to others. Have dealt with service department for All personnel were professional and courteous. Work was done quickly and correctly. Would recommend to others. Have dealt with service department for 13 years, have been satisfied with services performed. More

The salesman was friendly knowledgeable he had time for us. We did several test drives he didn’t rush us. The deals were good prices were right. Everyone inside the dealership was always willing to help us us. We did several test drives he didn’t rush us. The deals were good prices were right. Everyone inside the dealership was always willing to help us even if we were just standing around More

Great service every time I go in! Everyone is very helpful and quick. I would highly recommend this dealership to anyone looking for a vehicle. helpful and quick. I would highly recommend this dealership to anyone looking for a vehicle. More

I’ve had nothing but great service from Lithia dodge jeep dealership in Billings Montana. Would highly recommend them for sales service or repair. Check them out. dealership in Billings Montana. Would highly recommend them for sales service or repair. Check them out. More

Dean took care of my extended warranty as a liaison with the company so I didn’t have to be in the middle. Great job! the company so I didn’t have to be in the middle. Great job! More

I took my 2014 Jeep Grand Cherokee Overland Diesel in for service as some of the lights were on. I was told it would cost $5100 to repair. The parts made up the majority of the cost. I then called the part service as some of the lights were on. I was told it would cost $5100 to repair. The parts made up the majority of the cost. I then called the parts dept at Lithia later and asked for prices with the parts number on the repair estimate they had given to me and was given parts prices that were several hundred dollars cheaper than the service dept was trying to charge me. Called the Jeep dealer in Butte and faxed them the quote from Lithia and they quoted me 2000 less than than Lithia for the same job. I met with someone at Lithia to complain and show them the bid from the Butte dealer and they agreed to match the bid as I told them I no problem hauling it to Butte on a flatbed to save $2000. The also tried to get me to trade it in immediatly after the service dept gave me the original estimate. Two salesman took me to a closing room and tried to get the Jeep for nothing as it needed so much money in repairs. I felt like it was all a tactic to get me to trade up for something newer and then they fix my Jeep for cheap and turn around and sell it for a huge profit. Terrible business. Stay away. I got the jeep fixed and immediatly unloaded it. Will not own a Jeep or a Dodge as long as I live in Billings so I won't have to deal with Lithia again. More