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Lithia Hyundai of Reno

Reno, NV

4.6
5,087 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,087 reviews

August 25, 2026

Jake went out of his way to make sure I was taken care of quickly so I could get to work on time. I loved the video inspection and Jake was knowledgeable, helpful and very upbeat. I could not have had a bett More

by ALWAYSTRUSTHOPELOVE
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
August 25, 2026

Jake has always responded swiftly with knowledgeable and patient help on any issue we’ve ever had More

by hillsofprosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2026

I stopped in to "look" at a Tuscon and ended up purchasing that day. Dan was my salesman and made it a great experience. He explained all the features thoroughly and also arranged to have a small i More

by gardenauction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Lithia Hyundai of Reno responded

Sometimes “just looking” turns into finding the right vehicle! We’re glad Dan made the experience enjoyable, walked you through all the features, and quickly took care of the small issue. Thank you for the 5-star feedback, and we hope you’re loving your new Tucson!

August 24, 2026

I had a problem with my air conditioner in my Ford Explorer, & Jeremy took great care of it. Great service, excellent communication and I liked being able to pay online for the service. More

by william.lassi
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
Aug 25, 2026 -

Lithia Hyundai of Reno responded

William, we’re glad Jeremy took great care of your Explorer and kept you informed throughout the repair! It’s also great to hear the online payment option made things even more convenient. Thank you for the 5-star feedback, and we look forward to helping you again!

August 23, 2026

Prompt, straightforward staff who were very personable and friendly. Holly was very knowledgeable and informative. She also took my call after hours when I had a question about the vehicle. She is most de More

by daveberner
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Aug 25, 2026 -

Lithia Hyundai of Reno responded

Dave, thank you for sharing your feedback about Holly and the rest of the team! We are thrilled to hear that you received such personable and friendly assistance. We appreciate your recommendation and hope to see you again at Lithia Hyundai of Reno!

August 23, 2026

Very welcoming and easy smooth process Excellent customer service and explanations of what documents I am signing More

by SMITHCARES23
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen and Daniel Dunham
Aug 24, 2026 -

Lithia Hyundai of Reno responded

We're glad you felt welcomed and informed throughout the process. Thank you for choosing Lithia Hyundai of Reno! We look forward to continuing to provide you with the best service. See you next time!

August 22, 2026

Very professional and efficient Easy to work with; accurate in price projections; hope she is my advisor again More

by CBOISE
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 24, 2026 -

Lithia Hyundai of Reno responded

It sounds like your advisor earned your confidence, and that means a lot to us. Thank you for choosing Lithia Hyundai of Reno and for sharing your experience. We’ll be happy to welcome you back!

August 21, 2026

Jake was great at explaining the service to be conducted on vehicle. Techs are good but never put the vehicle back to the setup that it was received. If options are on, remember to turn them back on if the More

by M COMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We will share your feedback with Jake and our team. We will be sure to address the setup process with our team. Thank you for choosing Lithia Hyundai of Reno!

Aug 24, 2026 -

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We will share your feedback with Jake and our team. We will be sure to address the setup process with our team. Thank you for choosing Lithia Hyundai of Reno!

August 21, 2026

I did the deal via text and phone from out of state. It was super easy when I got to the dealership to finish the paperwork. More

by ANGERICKSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Lithia Hyundai of Reno responded

We are very pleased to hear that once you arrived to finish the paperwork, everything flowed smoothly. Thank you for choosing Lithia Hyundai of Reno and safe travels from all of us!

August 20, 2026

2nd vehicle that I have purchased from Levi in the past year. He is very trustworthy and cuts right to the bottom line. Should I need a 3rd vehicle purchased, I will buy it from Levi. More

by whmarkley
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Williams
Aug 21, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your thoughtful feedback! We're thrilled to hear you've had a great experience with Levi. We wish you safe travels in your new ride, and we look forward to welcoming you back to Lithia Hyundai of Reno in the future!

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