Lithia Hyundai of Reno

Does what I ask for- I appreciate that. While their job is to recommend things - they’re not obnoxious- they simply offer options and respect my answer. While their job is to recommend things - they’re not obnoxious- they simply offer options and respect my answer. More

I am and forever have been and will be a loyalty customer since 2003. Addicted. since 2003. Addicted. More

I had a really good experience with Lithia. Everyone was super laidback and nice. Helped with everything I needed help with and I ended up buying a beautiful truck. We worked specifically with Everyone was super laidback and nice. Helped with everything I needed help with and I ended up buying a beautiful truck. We worked specifically with a gentleman named Soto, and he was very accommodating. More

Our experience at Lithia was exceptional. We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they made us feel comfortable throughout the entire car buying process. They both took so much time with us, answering questions and giving us ample time to test drive the car, and process information about the car we were interested in purchasing. Steve was extremely friendly, helpful, and professional when we were discussing financing. Bryan was professional, efficient, and friendly while we were signing documents, and made that process a breeze. Everyone went above and beyond and we could not be happier with our service. We also love our Santa Fe. We would definitely recommend Lithia Hyundai to anyone shopping for a new vehicle. More

Great follow up and everybody was a pleasure to do business with. I’ve already recommended others go there. business with. I’ve already recommended others go there. More

I can't thank Ryan Newton enough for assisting me withy order and purchase of my new set of tires. He truly makes every appointment a breeze! He's my Hyundai MVP order and purchase of my new set of tires. He truly makes every appointment a breeze! He's my Hyundai MVP More

Lithia was a wonderful and eye-opening experience. initially upon arrival i was horribly scared and nervous for buying my first car, however my car salesperson (Holly) was the best I could have ever a initially upon arrival i was horribly scared and nervous for buying my first car, however my car salesperson (Holly) was the best I could have ever asked for. she made me feel comfortable and kept my nerves calm. Always gave me time to think and not rush the process, even to go as far as getting me snacks and water. She was a very responsive salesperson too, even now after buying the car. I always text her questions about my new car I got and within minutes she replies without hesitation and always has an answer. People like holly are an embodiment of how lithia Hyundai are and what they strive to be with their customer service. More

Basically my daughter has had bad service. Since we bought the car it started out having to be in the shop due to a faulty windshield wiper motor. A couple weeks after we got that back we noti Since we bought the car it started out having to be in the shop due to a faulty windshield wiper motor. A couple weeks after we got that back we noticed problems with the transmission after driving it for more than 15 minute increments. We’re brought it in to get it checked since we still had a 60 day warranty. They checked the car and the warranty covered the transmission. It was ordered but it took a long time to get in. We had to call to get any information or go into the service shop. We only got a call saying they ordered the part but was not notified that they received it until we went in. My daughter asked how long it would take and Ryan said it normally takes a day for them to put it in. My daughter took it as that it would be done after a day. When it was 2-3 days after she went back in to find out what was going on. He said they hadn’t even started on it. And that there were a lot of other cars in front of it. This is after we have been without a car for almost an entire month. And we just bought it! This makes me think they are delaying it so we lose the 60 day warranty so we can’t bring it back in on the warranty if something else is wrong with it. I’m thinking of just returning it as a lemon and making them buy it back. This is very frustrating. More

Easy to work with. Didn't waste my time running back and forth to get me the price I wanted. Didn't waste my time running back and forth to get me the price I wanted. More

Very nice people, they helped us a lot with the price gave us a good deal they made sure we were happy and comfortable with everything. Would go back again! gave us a good deal they made sure we were happy and comfortable with everything. Would go back again! More