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Lithia Hyundai of Reno

Reno, NV

4.3
4,022 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,022 reviews

March 20, 2023

Great service, did an oil change and they found a nail I my tire an took care of it free of charge 😀 thanks for the help More

by FRPLUSEZT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Castro
Mar 20, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars! We're always looking out for you at Lithia Hyundai of Reno. See you next time!

March 20, 2023

Lithia as a whole was great and the best car buying experience I’ve ever had. Lucas was really the star and the best part of my experience. The guy has personality like crazy and could have sold me any More

by JAKEWHITSON19
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Mar 21, 2023 -

Lithia Hyundai of Reno responded

Jake, thank you so much for the wonderful review and kind words about Lucas! It was truly a pleasure to work with you at Lithia Hyundai of Reno and we look forward to many more visits ahead!

March 19, 2023

They have always been helpful and friendly. They listen to and address all my concerns. More

by rkemper3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, David Lennox
Mar 20, 2023 -

Lithia Hyundai of Reno responded

We're happy to answer any and all questions and concerns. Your satisfaction is our goal at Lithia Hyundai of Reno!

March 19, 2023

Best service center in Reno. I have used them for years and always received the best service. They have excellent service representatives to help you. Very easy to make appointm More

by Don Mambourg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lithia Hyundai of Reno responded

That means so much to us, Don! We always look forward to your visits and are happy to help. Safe travels from Lithia Hyundai of Reno!

March 19, 2023

Tabitha is my favorite advisor she is always so friendly and explains everything. Work was done quickly which is nice. More

by DAWNS75
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tabitha
Mar 20, 2023 -

Lithia Hyundai of Reno responded

We'll pass this along to her! Thanks for trusting Lithia Hyundai of Reno with your vehicle's service needs!

March 19, 2023

Great dealership ! Everyone is professional and knowledgeable as well as caring and helpful. Could not do better anywhere else. More

by DON.HAWKEYE.ADAMS
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maegan Minetto
Mar 20, 2023 -

Lithia Hyundai of Reno responded

Don, thanks for the wonderful review! The team takes pride in providing a knowledgeable and helpful experience for our valued customers. See you next time at Lithia Hyundai of Reno!

Mar 20, 2023 -

DON.HAWKEYE.ADAMS responded

👍

March 19, 2023

Lance in Service explained everything about repairs and cost. Worked with me on payment, very understanding man. My car was well taken care of. More

by rbmowry41354
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words about Lance! We're happy to have you in the Lithia Hyundai of Reno family!

March 19, 2023

Lance is by far the best. He knows how extremely picky about my car and makes sure it comes back just the way I brought it in. More

by Kimmiesuefisherkimiwho
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holy Jensen cannot be forgotten!
Mar 20, 2023 -

Lithia Hyundai of Reno responded

We know Lance will appreciate this review! Thanks for taking the time to leave us five stars!

March 19, 2023

first dealership i’ve ever purchased a car from, it was easy and quick and they were all very helpful ! More

by courtneyrbaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Efren Gonzalez-Aguayo
Mar 20, 2023 -

Lithia Hyundai of Reno responded

It was a pleasure to work with you, Courtney! Thanks for choosing Lithia Hyundai of Reno for your first dealership experience!

March 18, 2023

We have bought many cars through this dealership and always have been a great experience More

by Rickisand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Matt Franceschini
Mar 20, 2023 -

Lithia Hyundai of Reno responded

We appreciate your loyalty and always enjoy working with you! Thanks for being part of the Lithia Hyundai of Reno family!

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